[caroldanos]

I bought a Hotpoint refrigerator in early 2004 but did not have it delivered until late 2005. After about a year the water dispenser quit working. Ice dispenser would just drag at times. Then the water dispenser just started working again. I recently went out of town and my roommate informed me that it just quit, other than the lights in dispenser compartment that just kept flickering. Now up to this point there were time when I would hear a whirring and clunking sound and then it would stop after a while. My roommate claims he did some research and beleives it is the Main control board and that there is a recall on this particular part for my particular frig. Problem is.....he is out of town and can't be reached....how do I find out about this recall....I have gone to Hotpoint.com but cannot find any forum that would give me this info

[abadfish66]

Just to clarify, there is no recall as you describe, but there is a problem with some of the boards on these models, and GE is fixing them free of charge. The model# and Serial# have to be within a certain range to get the free repair. If you get me your serial# I can let you know if your refer is within the range

[caroldanos]

Serial # ZG229639...thanks.

[abadfish66]

Call 1-800-ge-cares and set up service, you will get the board replaced for free, you refer falls within the serial# range

[caroldanos]

Thank you so much. You don't know how releived I am.

[vicandmarj]

Hello,
I had a problem with a GE Profile refridgerator. They replaced the main board because the cooloing wnet out in the fridge and the freezer. the temp shot up to 60degrees
.
The main board was replaced.They did not charge for the board, but I had to pay $187 for the labor.


My seial number is:TF307339
Model:PTS22LHPARWW
Can you tell me if this model was affected?
Thanks

[larita 2]

Originally Posted by abadfish66

Just to clarify, there is no recall as you describe, but there is a problem with some of the boards on these models, and GE is fixing them free of charge. The model# and Serial# have to be within a certain range to get the free repair. If you get me your serial# I can let you know if your refer is within the range

I've got GE Profile GSH22JFZA BB Serial #AS224417 - I suspect from
the problems in my freezer that I have one of the recalled motherboards.
Can you tell me if mine's on the list PLEASE!! Thanks!