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The freezer is working, but the refrigerator is not cooling. We cleaned the coils, but the fan continues to run.

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  #1 (permalink)  
Old 07-22-2007, 04:17 PM
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Question Refrigerator not cooling, but freezer is working
Model Number: TFX20JRXA WH   Brand: GE   Age: 5 - 10 years   

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The freezer is working, but the refrigerator is not cooling. We cleaned the coils, but the fan continues to run. The temperature in the refrigerator was at 55 degrees. We then shut off the fan, and it has cooled down to 45.

It seems to be the fan? Please direct us to the problem


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  #2 (permalink)  
Old 07-22-2007, 05:06 PM
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you cleaned the coils? is it frosted? if it is frosted then usually one of the defrost components has failed,maybe the defrost timer, defrost heater, or defrost thermostat.

Last edited by inutel : 07-22-2007 at 05:09 PM.
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Old 07-22-2007, 05:17 PM
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Quote:
Originally Posted by inutel View Post
you cleaned the coils? is it frosted? if it is frosted then usually one of the defrost components has failed,maybe the defrost timer, defrost heater, or defrost thermostat.


No the coils weren't frosted. They were dusty, and we vaccummed them.

I thought that the temp had gone down once we turned off the fan, but I may have read the temp wrong, because I just checked it and it is at 57 degrees.
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Old 07-25-2007, 03:03 PM
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Hello geri,

When you say freezer is working you mean freezing?
If the freezer is between zero-10 degrees and the fan motor is running usually indicate the airflow is not getting into the fresh food section.

You might check the damper control to see if its opening up and/or the vent clear.

I have also seen in some cases where the foam venting gets wet or breaks apart.

Click here for parts breakdown and look at diagram # 4 items 426, 428 and 429 damper parts. It may just not be opening

Last edited by Adam / APP Team : 07-25-2007 at 03:06 PM.
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Old 07-26-2007, 10:51 PM
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I am having the same problem with a Kenmore fridge 636.9762815.

The freezer gets very cold and the fridge has been as warm as 70 F.

I checked the defrost termination thermostat with an Ohm meter and it showed no resistance. Cool air does make it down to the fridge part, but before if I had it to cold I could almost freeze pop in the bottom part.

Any help would be greatly appreicated


James
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Old 07-30-2007, 05:59 PM
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Default Refrigerator not cooling, but freezer is working

I'm having a similar problem with my 3 1/2 year old Kenmore side by side. The freezer keeps everything frozen at 0 degrees, but the fridge will only cool to about 40 if the door is never opened. Otherwise, the temp is often as high as 55. The only thing that I noticed is that the front of the dividing wall is very hot to the touch. Was thinking that maybe the auto defrost wasn't turning off. I did turn it off and unplugged it for 6 hours, then plugged it back in and turn it on and it's about 34 with the fridge temp control cranked all the way up. Any ideas??
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Old 07-30-2007, 08:40 PM
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Default Probably diffuser failure.

I have been having same type problem for the last few days with my Kenmore 10652702100 side by side. My friend in the appliance repair business said if the freezer is working Ok and the fridge is not then it is usually the air diffuser. This part is located at the top of the refridgerator side on the divider between the two sides. I haven't replaced mine yet but think he is correct as I can't detect any airflow from this unit.
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Old 08-01-2007, 02:59 PM
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I have been having the same type problem. My freezer freezes but refrigerator side is warming up. I think we're talking to different sets of coils and two fans. The dusty coils on the outside of the refrigerator and that fan are probably working OK. But you have another fan and set of coils inside the freezer compartment. In my Maytag these coils and fan are behind a panel at the back of the freezer. If the defroster is not working these coils can frost up and not allow the fan to circulate cold air from the freezer into the refrigerator section. When I removed the back panel in my freezer I found the coils were frosted so heavily no air could circulate. So my question is how do you troubleshoot the defroster? This might be your problem also. I also read on another Web site a good thing to do is set the freezer and refrigerator temperature controllers back to midrange for a day. This has helped me on a few occasions where turning them up to max cold was not working. Anyway, good luck to all of us. Summer is bad time to loose your cool.
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Old 08-01-2007, 03:14 PM
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If you remove the back wall inside the freezer and find that the evaporator coils have ice builtup on them, this usually indicates a defrost problem (defrost heater and thermostat or defrost timer (or adaptive defrost control on newer models)).

If the evap. coils are more or less clean, then it's probably the air diffuser (also called damper control). The diffuser is located between the freezer and the refrigerator sections.

I would recommend checking the evaporator coils first. Let us know what you found.

- jtrichards, please double check your model number. It doesn't come up at all.

- troy, please post your model number.

- dshaw01, diffuser is #13 on this diagram and you can see price and photos here.

- tottalyoff, please pots your model number.
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Old 10-26-2007, 08:21 AM
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Default Fridge is not working, but freezer set at 0

Hello! My Kenmore bottom freezer Trio refridgerater is not cooling down. It is at 60 degrees right now. I have not idea what to do? Is there anything that I can try? My model number is 596.76519500 Only 2 years old.

Any help would be appreciated!
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