Rank: Member
Groups: Registered
Joined: 5/15/2008(UTC)
Posts: 1
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When the fridge was under warranty, the ice in the ice maker started freezing into a solid chunk. The technician said the problem was with the little plastic door which opens to let the ice out. It was loose, allowing warm air into the ice maker.
The only solution, according to the technician, was to replace the entire freezer door! Well, this has happened again and the product is no longer under warranty. I called KitchenAid and, as you can imagine, found no help there.
Any suggestions?
Thank you.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/6/2008(UTC)
Posts: 724
Was thanked: 1 time(s) in 1 post(s)
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I have come across simular problems in the past and most everytime it was a leaky water valve. A water valve will develope a faucet like drip on the ice and make it stick together. Easy solution: replace the water valve.  SublimeMasterJW attached the following image(s):
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