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Is this the problem?

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Refrigerator & Freezer Repair

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My refrigerator/freezer stopped cooling. I unplugged it and it started working again. Then it stopped again. Finally, I had Sears

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  #1 (permalink)  
Old 01-22-2010, 05:50 PM
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Default Is this the problem?
Model Number: PTS25LBMARWW   Brand: GE   Age: Less than 1 year   

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My refrigerator/freezer stopped cooling. I unplugged it and it started working again. Then it stopped again. Finally, I had Sears take a look at it. The repair man said that when I plugged it in, if the temp in the freezer got down to 0 degrees, then it is the computer board acting up and I can replace the board. However, he said if it does not get down to 0 degrees, then it is a compressor and there is a leak somewhere so I might as well get a new refrigerator. Does that sound right? He was very helpful and seemed honest, even gave me tips on how replace the computer board myself . Thanks

My refrigerator is about 7 years old


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Last edited by GregW : 01-22-2010 at 05:52 PM. Reason: wanted to include age of refrig
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  #2 (permalink)  
Old 01-23-2010, 06:31 PM
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well, about 3/4 right. The mother board may be bad, and not letting it go into defrost. Or, the defrost heater on the coil, could be bad, if its freezing up.

Also, the compressor has a start cap and an overload that could be bad, causing the compressor not to run.

Next time it happens, check these few things.
See if the compressor is running. If not, touch the compressor and see how hot it is to touch. Or if it's cold and not running,,either way pay attention to both.

Look in freezer cabinet and see if the evap is frozen.
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Old 01-23-2010, 09:43 PM
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Default Is this the problem

John - Thanks for the response.

How do I know if the compressor is running? I can tell when the fan starts, but, not sure how to tell if the compressor is running.

Also, what is the evap in the freezer cabinet?

Sorry, I am really new at all this stuff.

Thanks
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Old 01-24-2010, 02:42 AM
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John is way off on his comments.
You probably have a bad motherboard behind a panel in the back, part #AP4436216, Also, sometimes the power relay terminals on the back of the board will unsolder themselves, just check
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Old 01-24-2010, 02:27 PM
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Yea. Don't listen to me, I'm way off. Spend money w/o troubleshooting.

Last edited by John @ Fischers : 01-24-2010 at 02:38 PM.
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Old 01-25-2010, 01:10 AM
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If the compressor is running, the condenser temperature will be higher than room temperature and the compressor will vibrate slightly.
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Old 01-25-2010, 08:06 AM
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Default Same issue with Ge model number gsh25jftabb

I have replaced the heater and thermostat. I have been manually defrosting fridge with a hair dryer. Due to process of elimination, I am guessing that it is the circuit board/timer? It runs fine for a couple of days, then it gradually gets warmer to the point of needing defrosting. Is there an easier way to defrost the fridge manually through the board?
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Old 01-25-2010, 04:12 PM
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Go to my comments in the sticky "GE refrigrerator (GSS and HSS models).
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