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Water Dispenser not working on GE Refrigerator

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I have a side-by-side GE GSL25WGPD BS purchased in 2004 that is experiencing a problem noted off several websites; water

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Old 01-13-2010, 09:27 AM
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Default Water Dispenser not working on GE Refrigerator
Model Number: GSL25WGPD BS   Brand: GE   Age: 1 - 5 years   

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I have a side-by-side GE GSL25WGPD BS purchased in 2004 that is experiencing a problem noted off several websites; water dispenser is not working due to the fact that it is freezing.

Based upon all the discussion, I have tried the use of hair dryers and plastic threads through the water dispenser. I have now moved on to ordering the WR9X10173 part but have not yet received it. In preparation for the part arrival, I also used the instructions from one of the other parties and have a problem.

Instructions were as follows: Welcome to the club. I had the GE repair service "fix" my frozen water dispenser problem to the tune of $ 216.00. $79 for a house call, $63.00 for the part and $105 for "labor".

It took him 20 minutes to install the part. It is a heat tape that attaches to the inner edge of the dispenser just under the spout. It has a plug that goes into the switch card for water/cubes/crushed. Part #WR49X10173 - you'll find it on-line for $42 at any appliance repair site.

Remove the square plastic cover ( pops off with a screw driver), undo the four screws on the inner panel and swing out the switchplate. The part has sticky stuff on it so just press it into the U shape under the nozzle. Plug it into the circuit board and reassemble. Your done.

Now for the problem. Once I remove the square plastic cover plate, the inner panel does not have four screws. I cannot find any manuals available from GE to the consumer which describes how to get to the area where the heating tube needs to be placed. I have a side-by-side GE GSL25WGPD BS purchased in 2004 which also seems to be the models experiencing the problem.

Would appreciate any guidance.


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