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GE Fridge ice maker works, water dispenser does not. The ice maker not only dispenses ice, it is still making

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Old 03-30-2008, 11:48 AM
Stevenn1 Stevenn1 is offline
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Question GE Fridge ice maker works, water dispenser does not
Model Number: GSS25WGPD WW   Brand: GE   Age: 1 - 5 years   

GE Fridge ice maker works, water dispenser does not. The ice maker not only dispenses ice, it is still making it too. Side by side unit. The dispenser is located on the outside of the freezer door. What went wrong?
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Old 03-31-2008, 10:55 AM
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Assuming the ice dispenser works fine, the first thing I would check is the water filter, then the water inlet valve on the back of the fridge.

If the water filter is more than a year old it will cause restriction to the water flow.

Locate the water inlet valve on the back of the fridge. Remove the wires from the blue solenoid and check for 120V coming to the solenoid while the water dispenser lever is depressed.

If there is 120V then the water inlet valve has to be replaced.

If there is no 120V then the main control board (on the back panel of the fridge) has to be replaced.

- The part number for the water filter is AP3859302

- The part number for the water inlet valve is AP3192626

- The part number for the main control board is AP3950129

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Old 04-22-2008, 08:04 AM
RonG RonG is offline
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Gene,
I believe I have the save problem as Stevenn1, different model. It has nothing to do with water. The ice maker is producing ice to capacity. The in door water dispenser delivers water. But when you switch the in door dispenser to cubed or crushed ice, absolutely nothing happens. Not a sound. The green light on the door indicating I switched the dispenser from water to cubed lights but nothing happens when I push the glass against the lever unless I want water. The first guess was the motor that drives the auger but that was actually fine. But even if it was that motor, wouldn't the ice crusher motor grind if it was in that mode? I'm guessing no signal is leaving the door to tell the auger and ice crusher to work.
RonG
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Old 04-22-2008, 05:44 PM
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Ron,

In order to provide most accurate advise we need the complete model number of the refrigerator.

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