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Ice dispenser not working but water dispenser is????

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I have had this refrigerator for about 4 years now. All of a sudden the ice dispenser stopped working for

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  #1 (permalink)  
Old 12-25-2009, 05:35 PM
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Default Ice dispenser not working but water dispenser is????
Model Number: pss26ngsc-bb   Brand: GE   Age: 1 - 5 years   

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I have had this refrigerator for about 4 years now. All of a sudden the ice dispenser stopped working for both the crushed and cubed ice. The water dispnser works perfectly fine. The icemaker still produces ice you just have to open the freezer door and take it out by hand if you need ice. Please help.


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  #2 (permalink)  
Old 07-31-2011, 11:10 AM
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Do not dispair! I found & fixed my same problem. There are gears that must mesh properly in order to turn the auger that dispenses the ice. If they are frozen over, they cannot mesh. Remove the ice cube bin. You will see one of the gears in the door where the bin sits and the other is underneath the bin. I used a hairdryer to melt the ice build up from both gears, put back the bin and, voila! It works just fine. I don't know what caused the ice to build up there in the first place - maybe using crushed ice and then having the door open too many times on hot days? Anyway, it is an easy fix to an annoying problem.
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