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Gentlemen, Recently, I discovered that my freezer (20.6 cu. ft - upright) stopped working (partially thawed meat). I advanced the

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Old 03-17-2008, 03:19 PM
Mik Mik is offline
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Gentlemen,

Recently, I discovered that my freezer (20.6 cu. ft - upright) stopped working (partially thawed meat). I advanced the temp control knob from 4 to 6 and heard the compressor kick on. I then immediately dialed the temp control wheel back to 4.

The freezer continued to work for 2 additional days before it went back to being broke (partially frozen water bottles).

I realize the reason may be just about anything but is there anything I can trouble shoot to locate the culprit. I live in a remote area and service technicians are hard to locate.

Thx!

Mik

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Old 03-18-2008, 03:00 PM
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Hi Mik,

In order to provide most accurate advise we need the complete model number of the unit.

Gene.
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Old 03-18-2008, 03:12 PM
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Gene,

Thanks for your email. WOW, this reply system seems cumbersome. I'm not sure if you'll get this nor am I sure if you will know whom it is from. Anyway, you asked for the model number of my 8 yo Kenmore freezer which is 253.9280213, Serial No. WB02122482. My issue is thus. Upon discovery that my meat was partially thawed in the upright, 20.3 cu. ft. freezer, I turned the temp control dial from the 4 position to the 6 position. Immediately the compressor kicked on so I dialed the temp. control back to No. 4. Things chugged along very well for approximately 2 days before the freezer gave up the ghost entirely. I'm trying to trouble shoot the problem as getting a tech. out to my remote location is challenging at worst. If there are similar folks reporting the same problem and there is a common remedy, I'd love to learn it.

Thank-you Gene,

Mik
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Old 03-18-2008, 03:32 PM
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Mik,

The first thing I would do is bypass the temperature control.

If the compressor will start then the problem is a bad temperature control.

- The part number for the temperature control is AP2113445

Gene.
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Old 03-18-2008, 03:39 PM
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Now ,why didn't I think of that - duh!

Guess that's why u get the big bucks!!!

Thx. Cross your fingers that's the issue.

I'll do what you suggest tonight and will let ya know the results either positive or negative.

Thanks again!
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Old 03-20-2008, 02:01 PM
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Gene,

By-passed the temp control and compressor started. Therefore, I ordered the part you referenced via our last communication. Thx again.

Does it harm the freezer to sit the 4 days until the part arrives? Otherwise, I'll by-pass the switch and let the freezer run for a bit.

Mik
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Old 03-20-2008, 03:06 PM
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Mik,

Keep it off and let me know how it'll go.

Gene.
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Old 03-31-2008, 01:44 PM
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Gene,

New switch works. Freezer has been working fine for days now. I believe I got it licked thanks to your advice. thx again.

However, I forgot how the power leads hook up so i took a guess and figured it is ac and doesn't matter??? If one looks from the dial side I connected the blue lead to the left terminal.

Mik
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Old 03-31-2008, 01:58 PM
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Hi Mik,

I'm glad you were able to fix it. Do not worry about wires - it does not matter.

Gene.
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