[chisum]

My Whirlpool side by side refrigerator's ice maker stopped woring the other day. I have water going to the water dispenser, but the ice maker is producing any ice. What is the first step in determining what is wrong with my refrigerator. HELP!!!

[Gene]

The first thing I would check is the water feeding tube into the ice maker for frost inside.

If it is frozen up, defrost it using a hair dryer and replace the water inlet valve (#10 on the ice maker parts break down diagram).

- The part number for the water inlet valve is AP3160649

Here are the break down diagrams for the Whirlpool refrigerator Model ED5FHEXMT00

Gene.

[chisum]

I checked the water feeding tube, no signs of frost or water. What now?

[Gene]

You can find the complete troubleshooting instructions in on of previous posts: ice maker quit working.

Post your findings, please.

Gene.

[chisum]

Well after testing points L & N, there was 120V. I then created a short with points T & H, and the motor didn't respond. So I have to replace the entire unit, what is the part number and what is the cost range.

[Gene]

There are two options:

1. You can replace the motor-module which cost $61.90
or
2. You can replace the whole ice maker which cost $96.50

Because we do not know what else, besides the motor, is bad - I would recommend to replace the whole ice maker.

- The part number for the motor-module assembly is AP3177342

- The part number for the ice maker is AP2984633

Gene.

[chisum]

Well I replaced the entire ice maker, and nothing happened. Will the ice maker automaticly start, or do I need to reset something? I don't know if the water is even getting to the freezer. I do have water coming from the door? And there are no signs of frost or freezing in the line coming through the back of the frigerator.