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GE Profile PFSS2MIXASS water leaking into bottom freezer, then freezing

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My GE Profile French door refrigerator with bottom freezer, model #PFSS2MIXASS, put in service in June of 2008, is forming

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Old 07-07-2018, 07:11 PM
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Question GE Profile PFSS2MIXASS water leaking into bottom freezer, then freezing
Model Number: PFSS2MIXASS   Brand: GE   Age: More than 10 years   

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My GE Profile French door refrigerator with bottom freezer, model #PFSS2MIXASS, put in service in June of 2008, is forming a sheet of ice on the bottom of the freezer from water leaking into the freezer. I cannot tell where the water is coming from, but it seems to have something to do with the defrost cycle.

Two days ago, I took everything out of the refrigerator and freezer, unplugged the unit, and let the sheet of ice defrost overnight so I could clear it out. Once I had all of the ice cleared out, I plugged it back in and have been watching to see what happens. About twice a day, I find a sheet of ice or water that is in the process of freezing in the bottom of the freezer.

There are no problems with the temperature in either the refrigerator or freezer compartments.

I would appreciate any guidance anyone can offer. Thanks!


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