I need some advice please.

I installed a new inlet valve and ice maker assembly and finally have ice being made and dumped.

The auger runs and begins dispensing ice through the door but ice stops getting to the door opening. The auger is still running.

I took the ice container out and turn the auger by hand and the plastic sleeve the auger runs thru turns with the auger.

My question is, should the sleeve turn with the auger or be stationary for the auger to turn inside it?

Thanks much for any help.

Ken