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Freezer not working my freezer is

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My freezer is not working Related Models   RB195BSSB  REF - BOTTOM MOUNTS   RB195BSSW  REF - BOTTOM MOUNTS  

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  #1 (permalink)  
Old 03-31-2018, 05:37 PM
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Exclamation Freezer not working my freezer is
Model Number: RB195BSSB   Brand: Samsung   Age: 1 - 5 years   

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My freezer is not working


Related Models
 RB195BSSB REF - BOTTOM MOUNTS
 RB195BSSW REF - BOTTOM MOUNTS
 RB195BSVQ REF - BOTTOM MOUNTS
Magic Chef RB19EA-2A REF - TOP MOUNT
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Magic Chef RB19EY-2A REF - TOP MOUNT
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Magic Chef RB19EY-3A2 REF - TOP MOUNT
Magic Chef RB19FA-1A REF - TOP MOUNT
Magic Chef RB19FA-1A REF - TOP MOUNT
Magic Chef RB19FA-1AL REF - TOP MOUNT
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Magic Chef RB19FA-2A REF - TOP MOUNT
Magic Chef RB19FA-2A REF - TOP MOUNT
Magic Chef RB19FA-2AL REF - TOP MOUNT
Magic Chef RB19FA-2AL REF - TOP MOUNT
Magic Chef RB19FA-3A REF - TOP MOUNT
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Magic Chef RB19FN-1A REF - TOP MOUNT
Magic Chef RB19FN-1A REF - TOP MOUNT
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Magic Chef RB19FN-2A REF - TOP MOUNT
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Magic Chef RB19FN-2AL REF - TOP MOUNT
Magic Chef RB19FN-3A REF - TOP MOUNT
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Magic Chef RB19FY-1A REF - TOP MOUNT
Magic Chef RB19FY-1A REF - TOP MOUNT
Magic Chef RB19FY-1AL REF - TOP MOUNT
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Magic Chef RB19FY-2A REF - TOP MOUNT
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Magic Chef RB19FY-3A REF - TOP MOUNT
Magic Chef RB19FY-3A REF - TOP MOUNT
Magic Chef RB19GA-3A REF - TOP MOUNT
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  #2 (permalink)  
Old 04-03-2018, 12:06 PM
Jerry / APP Team's Avatar
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Hello Nive,
I'm sorry but we will need a bit more information to provide a valid diagnosis. If you could please let us know if the freezer fan, condenser fan, (behind the unit), and compressor are running and if there is any frost build-up on the back wall of the freezer, etc. Any information is helpful for attempting to diagnose an issue. Thank you for your patience and understanding in this matter.
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