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Freezer Not That Cold

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For the last several weeks, the ice cream is soft in my freezer. There is a bit of food and

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  #1 (permalink)  
Old 03-16-2018, 02:37 PM
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Default Freezer Not That Cold
Model Number: ET1CHMXKB03   Brand: Whirlpool   Age: More than 10 years   

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For the last several weeks, the ice cream is soft in my freezer. There is a bit of food and stuff in it. Today, I noticed the ice cubes in the tray are partially melted. Meat is still frozen solid. The dials on the fridge and freezer are turned as cold as they will go.

There is no ice buildup in the freezer, so the defrost seems to be working OK.

Is there something I can check or do to figure out why this freezer is not really freezing like it should be?


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  #2 (permalink)  
Old 04-21-2018, 09:12 PM
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TTT

Can anyone assist me with this? I have everything out of my freezer. The meat on the bottom of the freezer seems to be frozen solid.

Is this a thermostat issue? Where is it? I'm at a loss here. How do I troubleshoot this? While I was cleaning out everything in the top, the door was open for at least 10 or 15 minutes, but the compressor or fan never came on. I never got into the fridge. The issue seems to be intermittent. Sometimes the ice cream is rock hard. I have no ice buildup in the back of the freezer or water puddling in the bottom of the frdige, which is what happens when the hole is plugged.

Your guidance is greatly appreciated.

Last edited by agdodge4x4 : 04-21-2018 at 09:26 PM.
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  #3 (permalink)  
Old Yesterday, 07:36 PM
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Nothing eh?

No one has seen this issue?

I put a thermometer in the freezer, it showed 14 degrees F. That's plenty cold. WHy would it warm up.
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