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Ice Maker works Water Dispenser does not work - water filter issue?

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Hi everyone, I am having issues with my Jenn-Air side by side built in refrigerator model #JS42SEDUDB00 and I am

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Old 08-09-2017, 08:02 AM
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Default Ice Maker works Water Dispenser does not work - water filter issue?
Model Number: JS42SEDUDB00   Brand: Jenn-Air   Age: 5 - 10 years   

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Hi everyone,

I am having issues with my Jenn-Air side by side built in refrigerator model #JS42SEDUDB00 and I am trying to understand what is going on with the water dispenser. The ice maker works perfectly. The water dispenser suddenly stopped working. When I try to dispense water, a small of amount of water will come out (less than 0.5 ounces) and then i just hear a humming sound from the valve. I occasionally would hear a hammering sound. When I remove the water filter, the water dispenser works perfectly so it appears the water filter is the immediate issue.

The water filter is fairly new and is at 50%. It is the new EveryDrop water filter. I had previously bought a three pack of these filters and had issues with every one of them reducing water flow after a few weeks leading to problems with the ice maker. I thought it was a bad batch and ordered this last one direct from Whirlpool. This last one worked fine until now.

So, my questions are:

- Why would the ice maker continue working when no water is coming out of the dispenser? They are both fed from the same line coming from the water filter. If the water filter is the issue shouldn't the flow have been stopped in both?
- Is there some issue with the new EveryDrop water filters that is causing them to clog early?
- Is there an issue with my refrigerator that is causing issues with the EveryDrop water filters?

Thanks in advance,

Bryan


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