Makes ice too slowly


Refrigerator & Freezer Repair

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Ice maker makes ice, but VERY, VERY slowly. After several days, the hopper is still not full. On the ice

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Old 04-10-2017, 09:17 AM
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Default Makes ice too slowly
Model Number: WRF989SDAE00   Brand: Whirlpool   Age: 1 - 5 years   

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Ice maker makes ice, but VERY, VERY slowly. After several days, the hopper is still not full. On the ice level optical control board, the red ON LED light goes OFF after several minutes after rebooting with all parameters satisfied to be ON.
I have changed both ice maker emitter and receiver optical control boards. SAME problem with both.
Since the ice maker was making SOME ice, the tech thought the thermostat in the ice maker was bad. Replaced with two different new ice makers. Same results. Appliance Parts refunded all parts with no questions, but I'm right back where I originally started.
It seems to me , one problem I have is the red LED light on the control board ( which tells if the maker is ON or OFF), is OFF when it should be ON.
ANY help from anyone would be appreciated.
OBTW this is a Whirlpool Gold series model WRF989SDAE00 with the NEW style optical control boards.

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  #2 (permalink)  
Old 04-13-2017, 12:33 PM
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CitadelBlue is on a distinguished road

My emitter boards act the same way.
Still Not Making Ice

I think we both have another issue
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Old 04-13-2017, 04:54 PM
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lockefloyd is on a distinguished road

If you call a repair man, let me know what he finds out.
That may be my next step.
OBTW, my son was Echo Company, class os 2004.
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Old 04-13-2017, 05:09 PM
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CitadelBlue is on a distinguished road

Already did. Told me it was the master control board. He left. I ordered that board. It didn't fix my problem. Then I ordered the power supply board. Installed it. Still not fixed. Read my entire post linked above at Still not making ice.

At least you are getting ice slow ... yours sounds like the solenoid valve or not enough water .....

G company Class of 1976.

Last edited by CitadelBlue : 04-13-2017 at 05:50 PM.
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Old 04-17-2017, 06:56 AM
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Thanks for your reply.
Did not notice your link in your post...thanks. You have been working very hard on yours.
With NO water getting to the ice maker, it seems like I read there was a valve AFTER the filter that diverted the water to EITHER the water dispenser OR ice maker. Could there be an issue there on yours??
If you have not changed the ice maker yet, there is a VERY GOOD video at this link https://www.youtube.com/watch?v=ZzXTVyrV5nU. Doing this will expose both water lines to the maker and the dispenser. Could you possibly reverse the lines and check the result?????
On mine; the water is filling properly, will freeze, then sits in the ice maker for what seems like a day, then will FINALLY dispense. All the while, the red LED "ON" light on the optical ice maker control emitter board is not illuminated
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Old 04-17-2017, 07:00 AM
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OBTW, CitadelBlue
Clemson AFROTC class of '71
C-141 Charleston AFB 1972-1992
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Old 04-17-2017, 07:32 AM
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CitadelBlue is on a distinguished road

I updated my post. My issue is a broken wire under the freezer. Seems opening and closing door puts a strain on the wire and connector. Havent looked too close but when i jiggle the wire i heard the ice maker fill with water.

Go Dogs. Best the Tigers
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Old 04-17-2017, 10:54 AM
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OK, Thanks for that info.
I think my problem is an electrical issue , also

That will be a home game for us, and will most probably be Military Appreciation Day. If you have not been to Death Valley for that, it would be a GREAT experience for you. They do a really good job of honoring the military and Fallen Soldiers.

Good job on beating the Gamecocks!!!
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