Xref and strange problems


Refrigerator & Freezer Repair

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1st.. I am trying to find the exact (or closest) Frigidaire model number for my Kenmore French Door fridge (253.70313211)

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  #1 (permalink)  
Old 02-27-2017, 10:09 AM
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Join Date: May 2013
Posts: 18
barryware is on a distinguished road
Default Xref and strange problems
Model Number: 253.70313211   Brand: Kenmore   Age: 1 - 5 years   

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1st.. I am trying to find the exact (or closest) Frigidaire model number for my Kenmore French Door fridge (253.70313211)

In diagnosing a problem, I found what I will call a strange design (flaw??).

The fridge quit dispensing water. You could hear the valves click and buzz but no water came out.

I performed the normal diagnosis.. I rang out the water valve coils with an ohm meter, no problem.. I checked the signal at the valve(s), no problem. So.. One would think it was a bad valve (mechanically).

Then I noticed that it also quite making ice. The ice maker is in the fresh food compartment. You can hear it drop the ice, then a few seconds later you can hear the fill valve(s) click and buzz.. No water to the ice maker.

One valve (water dispenser) goes bad.. OK.. Two at once (water dispenser & ice maker fill), pretty rare so I did some more digging.

The valve assembly has a total of four valves.. One main valve (main water supply => to filter), a yellow valve (water dispense), a green valve (fresh food ice maker), and a blue valve (freezer compartment ice maker). I do not have an ice maker in the freezer compartment.

The water line from the filter goes into the fridge from the back next to the blue freezer ice maker line (not equipped), then comes out. I am going to call this a loop.. In to the back of the fridge above the freezer, it seems to loop and come right back out. This line connects to the supply port for the other three valves.

I understand why the blue line is there even though not used.. I do not understand why the line from the filter goes in, seems to loop, then comes out and goes down to supply the other three valves.

Long story short, this line seems to have frozen and the plugged / frozen section would not allow water to go to the other valves.

I got everything working by bypassing the in and out loop. I'm sure if I had a place to put the contents of the fridge, I could have emptied it out, turned it off for a few hours and the line would have thawed out.

My boggle: What is this in/out for? I can see no reason it exists. What would make it freeze after 3 years of running with no problems?

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  #2 (permalink)  
Old 02-28-2017, 11:45 AM
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Join Date: May 2013
Posts: 18
barryware is on a distinguished road

Incase anyone cares or this may help others..

Even though the water and ice were working.. The wife pointed out to me water dripping down the interior back wall underneath the ice maker.

Keep in mind, the ice maker is in the fresh food compartment. It is its own little freezer.. Has its own small evaporator, defrost heater, etc..

I took it all apart.. 1st, the frozen in / out tube is some sort of reservoir. I get it.. So the water is cold when you fill your glass.. To me, makes no sense if you follow the water path.. Your glass is 1/2 full before the cold(er) water hits.

The defrost drain for the ice maker evaporator is frozen solid.. Problem is that being a fridge, everything is insulated. It will take a day or two ~ 3 for it to thaw.

I have no idea what may have caused the drain to freeze.. While apart, everything tests OK with a VOM (heater, defrost thermostat, etc.)

Maybe we left a door open and did not realize it?

How would a Pro thaw the drain? I have a heat gun.. That didn't do much as the drain seems to be frozen for several inches (down the back of the fridge, behind a non-removable outside panel). Caution must be taken. I'm sure the refrigerant lines are close if not part of the drain.

I can't imagine a Pro leaving with the fridge apart and saying he will be back in 2 ~ 3 days..

Any tips would be appreciated.

Last edited by barryware : 02-28-2017 at 11:46 AM. Reason: spelling
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Old 03-01-2017, 10:14 PM
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Join Date: Feb 2017
Location: WA
Posts: 422
PNWDrew is on a distinguished road

Some of us would tell you to unplug it and come back in a few days. Depens on depth of problem and how busy we are.
If I'm nice I use a steamer to thaw things out, it is faster than a heat gun and less messy than hot water. You'll still have water to control but less at least.
Defrost drains clog or freeze for no reason, foreign matter, frost, etc... there may even be a seal kit for your machine's ice room because of a frosting issue. It's a constant issue in brands with an upper ice room. Once you get that drain flowing check the bottom end near compressor for any reaon it would not be draining properly.


Warning, the handle comes apart very easily right where you hold it, you do not want to be holding it there if that happens. Tape it or something.
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