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Maggie1961  
#1 Posted : Thursday, May 28, 2015 12:36:12 PM(UTC)
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Maggie1961

Rank: Member

Groups: Registered
Joined: 5/28/2015(UTC)
Posts: 1

My new GE Refrigerator has never worked correctly. The freezer made ice but it melted, ran down and refroze all over the freezer. My husband had a brain tumor diagnosed the day the fridge was delivered so I didn't have time to address the issue. This was 2008. He died a year later and we were deep into the recession so I couldn't afford a repair. I have been online for all the years since and have never found a case where a GE refrigerator with the same problem was successfully repaired. I believe I was sold a defective refrigerator; I was told it was a floor model, not a used appliance.

A year ago I replace the ice maker and the refrigerator appeared to work correctly for about two weeks. I awoke me one night making lots of loud noise which continued over several days. Then it went back to melting ice. Since I have not used the ice maker at all, keeping ice in a plastic bag in the bottom of the freezer. Over the last year the freezer temperature has risen to 11 degrees and the refrigerator temp has risen to 44 degrees. It won't adjust any lower.

According to the information I have found online; there is a lot of it, I could spend thousands and still not have a working refrigerator. My question is has anyone ever had a successful 'fix' for this model or any of the many refrigerators with this problem?
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Simon / APP Team  
#2 Posted : Thursday, May 28, 2015 3:40:50 PM(UTC)
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Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hello, Maggie.

You are correct about the hardly fixable problem with your refrigerator. My question is - have you tried any repairs at all? I'm thinking that you might have two different problems at this point. If you really want to see if your fridge may be successfully fixed then first check if the divider between the freezer and fresh food compartments is very hot to the touch. If it is, you need to check if the condenser fan motor (located at the back of the fridge at the bottom behind the cover) is running when the compressor is on, and also check if the condenser coils are blocked with dirt (next to the condenser motor). Please, let me know if you are interested in any further diagnostics.

Thank you,

Simon.
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