Last week, I had trouble removing the ice container. After working it for a while, I finally got it off, although it took a good amount of force. After that, I spent 3-4 days trying to get it back on (never had an issue before), and I'm still unable to do so.
Looking further, trying to test everything I can, when pressing the ice lever to dispense it, the motor will sound like its working, but the metal rod that spins the auger does not spin. Does this mean the motor is out and this is my first step in this repair?
Or does the ice bucket need to be fully seated before the metal shaft will spin?
Thanks!