Originally Posted by applianceman
It is funny you call it a "silent recall" because I work for a GE dealer/GE independent service company and we didnít even know anything about the extended coverage GE was giving on those boards. I actually learned about it on this forum. What good is the coverage if they arenít going to let their dealers know about it?
Hope it works out for you!
Apparently, the "silent recall" is only on certain models for the same part #. What a bunch of "you know what". When the factory authorized repairman comes to the home, they type in the model & serial #s in their computers and it comes up with the msg. if covered. Mine wasn't; even though its less than 3-yrs old, which is the extended warranty on this part for other models. I complained to the repairman, and he called customer service. They ended up covering the part but it still cost me $175 for the call plus labor. At least this site saved me the $195 part cost. Should have probably done it myself, but I was concerned about maintaining the 5 yr warranty on the compressor, et al. Thanks, again!