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GE GBS22HCPAWW - Refrigerator not cooling, but freezer is working

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Hi guys, I hoped someone could help as I'm suffering from the same issue. I have a GE GBS22HCPAWW with

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Old 10-16-2009, 08:34 AM
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Unhappy GE GBS22HCPAWW - Refrigerator not cooling, but freezer is working
Model Number: GBS22HCPAWW   Brand: GE   Age: 1 - 5 years   

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Hi guys,

I hoped someone could help as I'm suffering from the same issue.

I have a GE GBS22HCPAWW with the freezer on the bottom. I've owned this unit for about 5 years. A month ago, when this first started, I was advised to get a new circuit board. I did so for $168, installed it myself and everything seemed fine.

Now a month later, I notice the back wall of the freezer looks completely frozen up and the fridge isn't cold anymore! I'm not sure how to proceed? I read through this thread (after finding a few others) and assumed I should check the evaporator first? Or should I begin with the fan?

I guess my question is, (due to information overload) in what order should I troubleshoot, based on ease of access as well as saving $$$? I should also mention that though the electronics are not under warranty some of the other parts may be.

I appreciate any help I can get.

Thanks again!


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  #2 (permalink)  
Old 10-16-2009, 08:37 AM
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UPDATE:

I left the refrigerator unplugged for a day and plugged it in, and it seems to be working ok so far. I turned down both the freezer & cooler to 4 (the recommended setting) and after 2 days it seems ok but I suspect after a couple of weeks I'll be back where I started.

I'll check the fan this weekend and I guess regardless of the fan, I'll have to check the thermostat and defrost heater, so I'll have to borrow a meter from a friend (lend mine to my Dad and he's on the other side of the state.

I'll post my results once I do.

Thanks again,
Danny
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Old 10-17-2009, 05:12 AM
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Refer to my coments in the "sticky" above, GE (GS $ PS) models, yours has the same motherboard. Do the manual defrost test.
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Old 10-17-2009, 08:15 AM
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Hello richappy,

Did you mean the encoder test you posted on the 4th page? I read through the post and didn't see "manual defroster test" but perhaps I missed it? I'm a software guy, and unfortunately have trouble with some hardware terms. I really don't know what an encoder is. :#)
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Old 10-17-2009, 06:41 PM
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Sorry about the bad reference, glad you mentioned it. Go to page3, answer to RB47's defrost problem, should guide you to a fix.
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Old 10-20-2009, 12:31 PM
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Ok, I opened the motherboard cover and removed the 4pin connector and then jumped the line and def pins.

Wasn't sure what to do next? Please feel free to dumb it down, I'm still sorta new at this. :-)

In the meantime, I did remove the back cover of the freezer and sure enough, the entire wall is frozen over. Is it safe to assume that since it's consistently frozen all over that it's prob not a leak?

Also, I can provide pictures if it'll help any of this process go smoother. I really don't want to replace that motherboard again after just replacing it about a month ago.

Thanks again.
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Old 10-20-2009, 12:35 PM
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Now just plug it in and see if it defrosts.
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Old 10-20-2009, 03:27 PM
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Ok, it's been plugged in for about 2 1/2 hours and much of the ice is gone. Should I just assume it's because of the defroster or could it also be because the compressor is not running? Should it feel warm somewhere?
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Old 10-20-2009, 05:17 PM
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You should have checked the defrost heater when you first plugged it in. You should now let the compressor run for somet time, then repeat the manual defrost test and observe the heater directly, if it's very hot, your defrost heater and thermostat are ok and your problem is a bad motherboard.
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Old 10-23-2009, 03:03 PM
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Ok, I let it freeze up again, then repeated the manual defrost test and the heater is not hot or even warm at all. What do you recommend I try next?
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