Our ice maker is not working, has the ice tray frozen, and I don't know how to remove the ice in the tray. I went ahead and conducted a diagnosis by turning off the ice maker, turning it back on, and depressed the feeler arm 3 times. I can hear something buzzing but the ice will not eject from the tray. Before I go on to replace the unit, one question: is there a way to turn off the freezer but the leave the fridge on? I'm thinking of thawing the ice tray and re-start to see if this is the problem.

Thanks in advance for any helpful hints and tips.