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Freezer Working, Ice Maker & Refridgerator Not Working

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Hi and Thank you in advance for your help. I have a Maytag mtb2195aew top freezer/bottom refridgerator with an ice

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Old 07-24-2013, 03:03 AM
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Default Freezer Working, Ice Maker & Refridgerator Not Working
Model Number: mtb2195aew   Brand: Maytag   Age: 5 - 10 years   

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Hi and Thank you in advance for your help.

I have a Maytag mtb2195aew top freezer/bottom refridgerator with an ice maker. On Monday the refridgerator stopped getting cold and is now warm. Also, the ice maker stopped producing ice at the same time. The freezer is currently working and what ice is left in the ice maker tray is still frozen as individual ice cubes. Both temp controls are set to 7.

Ideas/Thoughts/Direction?

Thanks,
Graham


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Old 07-24-2013, 04:22 AM
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Here are your parts includes a wiring diagram.
Parts for Maytag MTB2195AEW Refrigerator - AppliancePartsPros.com

You have to do some troubleshooting.
Is the compressor running? You can usually hear it but should also be able to feel it vibrating.
If it is running does it run all the time except during a defrost cycle?
Is the evaporator/freezer fan running?
Is the condenser/compressor fan running?
What is a the actual temperature in the freezer? It should be 0 to 5 degrees.
At higher temperatures up to freezing the ice cubes will stay frozen but the ice maker will not work as it reqires a colder temperature.
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Old 07-24-2013, 08:47 AM
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Thanks for gettitng back to me denman, I will verify each of your troubleshooting points this evening when I get home from the office and post the information.
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Old 07-25-2013, 10:05 AM
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Answers to the questions:

Q1. Is the compressor running? You can usually hear it but should also be able to feel it vibrating.
A - YES

Q2. If it is running does it run all the time except during a defrost cycle?
A - Appears to be running ALL the time

Q3. Is the evaporator/freezer fan running?
A - NO

Q4. Is the condenser/compressor fan running?
A - YES

Q5. What is a the actual temperature in the freezer? It should be 0 to 5 degrees.
A - +20* F
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Old 07-25-2013, 03:39 PM
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Q3. Is the evaporator/freezer fan running?
A - NO

I would say that this is your problem.
Check across it to see if it is getting 120 volts. If yes then replace it.

It should be on whenever the compressor and it's fan are on as they are wired in parallel.
Since it is not running air is not being pulled through the evaporator coils and therefore is not cooling properly and that is why your temperature is high.
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Old 07-25-2013, 04:46 PM
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Would that also have anything to do with the ice maker not producing ice and the freezer temp being higher than the 0 to 5 degrees?
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Old 07-25-2013, 06:08 PM
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Would that also have anything to do with the ice maker not producing ice and the freezer temp being higher than the 0 to 5 degrees?
Yes
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Old 07-25-2013, 08:38 PM
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Default Freezer, fridge not working

My GE hot point ref need a new main control board. I heard it was not subject of recall but GE as indicated in this forum will replace it free except labor My side by side GE Hotpoint ref model HSS25GFPJWW Serial Number Al 219651 which I bought in January 2006. Is my ref within the range of free parts replacement for main control board. Thanks in advance for your help.
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Old 07-25-2013, 09:01 PM
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JSARM10

Please start your own thread using "Post New Topic" adding to another persons post will just confuse things.

Thanks in advance
denman
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Old 07-26-2013, 02:07 AM
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Thanks denman
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