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Over temp light flashing on kitchen Aid freezer

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Hello.. My Kitchen Aid side by side model KSSC42QMS00 over temp light is flashing with the freezer temp flashing at

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Old 03-31-2013, 07:57 AM
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Default Over temp light flashing on kitchen Aid freezer
Model Number: KSSC42QMS00   Brand: Kitchen Aid   Age: 5 - 10 years   

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Hello.. My Kitchen Aid side by side model KSSC42QMS00 over temp light is flashing with the freezer temp flashing at 21 F. The ice maker has stopped making ice but the ice in the mold tray is frozen but the maker will not turn out the ice in the tray. The food items in the freezer seem to have softened a little.
I stepped through the diagnosis using the service manual that I got from this forum and got a 2 on the evaporator fan step but it changes to a 1 immediately after the 2 is displayed and you can hear the fan start running when it changes to a 1. I also get a 2 on the compressor step which the manual indicates the compressor is waiting for the minimum 7 minute off delay? After waiting a few minutes you can hear what sounds like the compressor chugging.
I cleaned all the dust and dirt from the coils on the top of the unit which did not help. I am thinking of replacing the evaporator fan but am not sure that will help as I suspect something might be wrong with the compressor? Any ideas will be greatly appreciated.

Thanks


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  #2 (permalink)  
Old 04-01-2013, 07:27 AM
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On step 5 of the diagnosis if I wait 7 minutes, the compressor starts working and the code changes from 2 to 1.
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Old 04-02-2013, 04:54 PM
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I think the next step will be to take off the panel on the back of the freezer and check to see if the coils are frozen over. Maybe the defroster is inop?
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Old 04-06-2013, 02:08 PM
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Replaced the evaporator fan. Didn't help. Put the old fan back on. Tested bimetal. No resistance when it was cold (probably around 35 degrees). There is frost on the top 3 inches of coils. Bottom 2+ feet are free of frost. Tested the defrost heater and it has proper resistance according to the manual. Also bypassed the bimetal with a jumper and burned my fingers on the defrost heater. I guess the next step will be to buy a new bimetal and try that.
For some reason no one wants to chime in with advise?
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Old 04-08-2013, 01:04 AM
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I think the next step will be to take off the panel on the back of the freezer and check to see if the coils are frozen over.


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Old 04-08-2013, 11:36 AM
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Thanks. The evaporator coils are behind the panel that I already removed. Only the top was frosty frozen. I think the thermostat for the defrost heater might be bad but the built in diagnostic step 7 says that it is closed, meaning the circuit would be made so the heater would work. The reason I think it might be bad is because I tested it with an ohm meter and it was open. I didn't measure the temperature of it when I tested it but it was cold in my hand which to me would indicate it was well below 50 degrees and should show some resistance and it didn't. Short of replacing the bimtl thermostat, I am about to call a repair service. Thanks for anymore advice
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Old 04-16-2013, 12:53 PM
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Repairman says the heater pan on the bottom of the unit has a leak causing loss of freon. Whirlpool has the part on back order (which tells me they might be redesigning it) and it will not be available until May 11. He put in an access valve and recharged the sealed system and will return to replace the heater pan in 3 weeks when the part is available and recharge the sealed system. Hopefully it will work for 3 more weeks. It depends on how big the leak is.
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