Discuss

Whirlpool ice and water not dispensing

 in

Refrigerator & Freezer Repair

. "

On my Whirlpool model GD25BFCHB00 side by side refrigerator both the water dispenser and ice dispenser stopped working simultaneously. The

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Refrigerator & Freezer Repair » Whirlpool ice and water not dispensing

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 03-19-2013, 09:41 AM
Junior Member
 
Join Date: Mar 2013
Posts: 5
tr8d31 is on a distinguished road
Default Whirlpool ice and water not dispensing
Model Number: GD25BFCHB00   Brand: Whirlpool   Age: More than 10 years   

Appliance Parts from AppliancePartPros.com


On my Whirlpool model GD25BFCHB00 side by side refrigerator both the water dispenser and ice dispenser stopped working simultaneously. The ice maker itself is working and produces ice. The freezer door switch is working. The dispenser lock is unlocked. The wiring at the bottom of the door looks fine. Given all this, I suspect that the switch (part# AP3086666) that is attached to the dispenser face plate is the problem. It seems unlikely that both micro switches have failed. Is this an accurate conclusion? Is there a way to verify?

I have removed the dispenser face plate from the freezer door but have not been able to remove the switch from the dispenser face plate. My unit has decorative wood panels so the dispenser face plate is larger than the standard face plate. It does not have a standard overlay that is removable from the face plate. The switch does move around within the plastic bracket enclosure but I see no way to remove it. I fear that the bracket holding the switch has been glued to the face plate and that I'm out of luck. I can upload pics if that would help. Any ideas? Thanks.


Related Models
Whirlpool GD25BFCHB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25BFCHB01 REFRIGERATOR
Whirlpool GD25BFCHT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25BFCHT01 REFRIGERATOR
Whirlpool GD25BFCHW00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25BFCHW01 REFRIGERATOR
Whirlpool GD25DCXHS00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DCXHS01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFB01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD25DFXFB02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFB03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFN00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFN01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD25DFXFN02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFN03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFT03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFW00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DFXFW01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD25DFXFW02 SIDE BY SIDE REFRIGERATOR
Whirlpool GD25DFXFW03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHB02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHS00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHS02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHW00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DIXHW02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DQXFB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DQXFB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DQXFN00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DQXFN01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DQXFW00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25DQXFW01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25FFCHB00 REFRIGERATOR
Whirlpool GD25FFCHB01 REFRIGERATOR
Whirlpool GD25FFCHT00 REFRIGERATOR
Whirlpool GD25FFCHT01 REFRIGERATOR
Whirlpool GD25FFCHW00 REFRIGERATOR
Whirlpool GD25FFCHW01 REFRIGERATOR
Whirlpool GD25SFCHS10 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SFCHS11 REFRIGERATOR
Whirlpool GD25SFCHS111 REFRIGERATOR
Whirlpool GD25SFXHS00 SIDE BY SIDE REFRIGERATOR
Whirlpool GD25SFXHS01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD25SFXHS02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SFXHS03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SFXHS04 REFRIGERATOR
Whirlpool GD25SFXHS05 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SHAXLB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SHAXLQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SHAXLT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD25SSFCHS10 REFRIGERATOR
Whirlpool GD27DFXFB00 SIDE BY SIDE REFRIGERATOR
Whirlpool GD27DFXFB01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD27DFXFB02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFB03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFN00 SIDE BY SIDE REFRIGERATOR
Whirlpool GD27DFXFN01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD27DFXFN02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFN03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFT03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFW00 SIDE BY SIDE REFRIGERATOR
Whirlpool GD27DFXFW01 SIDE BY SIDE REFRIGERATOR
Whirlpool GD27DFXFW02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DFXFW03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHB02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHS00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHS01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHS02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHW00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHW01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DIXHW02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DQXFB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DQXFB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DQXFN00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DQXFN01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DQXFW00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD27DQXFW01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2LHGXKB00 REFRIGERATOR
Whirlpool GD2LHGXKQ00 REFRIGERATOR
Whirlpool GD2LHGXKT00 REFRIGERATOR
Whirlpool GD2LHGXLB00 REFRIGERATOR
Whirlpool GD2LHGXLB01 
Whirlpool GD2LHGXLB03 REFRIGERATOR
Whirlpool GD2LHGXLB04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2LHGXLQ00 REFRIGERATOR
Whirlpool GD2LHGXLQ01 
Whirlpool GD2LHGXLQ03 REFRIGERATOR
Whirlpool GD2LHGXLQ04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2LHGXLT00 REFRIGERATOR
Whirlpool GD2LHGXLT01 
Whirlpool GD2LHGXLT03 REFRIGERATOR
Whirlpool GD2LHGXLT04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHAXMB00 REFRIGERATOR
Whirlpool GD2NHAXMQ00 REFRIGERATOR
Whirlpool GD2NHAXMT00 REFRIGERATOR
Whirlpool GD2NHGXKB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXKB02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXKQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXKQ02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXKT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXKT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXLQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2NHGXLT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKB02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKB03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKQ02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKQ03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool GD2SHAXKT01 SIDE-BY-SIDE REFRIGERATOR
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 03-19-2013, 01:18 PM
Simon / APP Team's Avatar
Expert
 
Join Date: Feb 2012
Posts: 5,250
Simon / APP Team will become famous soon enough
Default

Hi.

It sounds like the bracket is broken and no longer holding the micro switches in the right position.

Part number: AP2988571

Part number: AP2988571


You have to figure out how to take it out.Normally there are 2 screws holding it down.
Sending the pictures may help.

Here are the breakdown diagrams and Dispenser Front parts for Whirlpool GD25BFCHB00 - AppliancePartsPros.com

Simon.
__________________
Find Appliance Parts at AppliancePartsPros.com - Largest inventory in the U.S. with 91% of all in-stock orders delivered within 2 business days. Thousands of photos and diagrams make it very easy to find the right part. Enter your appliance model here.
Reply With Quote
  #3 (permalink)  
Old 03-19-2013, 01:42 PM
Junior Member
 
Join Date: Mar 2013
Posts: 5
tr8d31 is on a distinguished road
Default

Simon,

The bracket looks fine and both micro switches are in place. Any reason why you wouldn't suspect the switch attached to the faceplate?

Whirlpool 2180236 Switch - AppliancePartsPros.com

Attached Images
File Type: jpg whirlpool-switch-2180236-ap3086666_01_m.jpg (21.0 KB, 10 views)
Reply With Quote
  #4 (permalink)  
Old 03-19-2013, 04:00 PM
Simon / APP Team's Avatar
Expert
 
Join Date: Feb 2012
Posts: 5,250
Simon / APP Team will become famous soon enough
Default

Hi.

You can run the continuity test to check the switch.
For the lock continuity between BU/BK and GY.
For the ice GY - BU.
For the water GY - PU.

Post the results.

Simon.
__________________
Find Appliance Parts at AppliancePartsPros.com - Largest inventory in the U.S. with 91% of all in-stock orders delivered within 2 business days. Thousands of photos and diagrams make it very easy to find the right part. Enter your appliance model here.
Reply With Quote
  #5 (permalink)  
Old 03-20-2013, 10:25 AM
Junior Member
 
Join Date: Mar 2013
Posts: 5
tr8d31 is on a distinguished road
Default

I don't see a PU terminal on the switch. Also there are 2 BU/BK terminals - which one?


Top row (left to right) TL/BK BU/BK WH/RD
Bottom row (left to right) BU/BK GY BU

See attached image.
Reply With Quote
  #6 (permalink)  
Old 03-20-2013, 10:46 AM
Junior Member
 
Join Date: Mar 2013
Posts: 5
tr8d31 is on a distinguished road
Default

Here is the attachment showing the terminals on the back side of the switch.
Attached Images
File Type: jpg Switch - back view.jpg (52.6 KB, 11 views)
Reply With Quote
  #7 (permalink)  
Old 03-20-2013, 11:03 AM
Simon / APP Team's Avatar
Expert
 
Join Date: Feb 2012
Posts: 5,250
Simon / APP Team will become famous soon enough
Default

Hi.

The fastest way to determine the problem would be checking the door interlock switch.
You should have continuity between BK and BU/BK with door closed.
Next, check if there is 120VAC at the door switch BU/BK and check continuity of this wire to the push botton switch.
If you have continuity and correct voltage going to the selector switch - replace it.

Simon.
__________________
Find Appliance Parts at AppliancePartsPros.com - Largest inventory in the U.S. with 91% of all in-stock orders delivered within 2 business days. Thousands of photos and diagrams make it very easy to find the right part. Enter your appliance model here.
Reply With Quote
  #8 (permalink)  
Old 03-21-2013, 11:02 AM
Junior Member
 
Join Date: Mar 2013
Posts: 5
tr8d31 is on a distinguished road
Default

The problem turned out to be broken wires in the wire bundle underneath the freezer door. I did not examine them as closely as I had initially thought. Once you see how this wire bundle flexes every time the freezer door is opened you can see that the wires are guaranteed to eventually break. A very poor design in my opinion. Thanks for the help.
Reply With Quote
  #9 (permalink)  
Old 03-21-2013, 12:32 PM
Simon / APP Team's Avatar
Expert
 
Join Date: Feb 2012
Posts: 5,250
Simon / APP Team will become famous soon enough
Default

I'm glad you found the problem.

Good job.

Simon.
__________________
Find Appliance Parts at AppliancePartsPros.com - Largest inventory in the U.S. with 91% of all in-stock orders delivered within 2 business days. Thousands of photos and diagrams make it very easy to find the right part. Enter your appliance model here.
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Frigidarie Water leaking in ICW make while dispensing water from water dispenser psanand Refrigerator & Freezer Repair 0 05-12-2012 06:32 PM
Help! Replaced Dual Water Valve and now No Water Dispensing KTsang Refrigerator & Freezer Repair 0 06-23-2011 04:34 PM
GE Not dispensing ice, water dispensing OK cmonk Refrigerator & Freezer Repair 1 06-15-2011 02:27 PM
Whirlpool TS22AF icemaker not working, water dispensing fine tplesko@ext-inc.com Refrigerator & Freezer Repair 0 05-27-2011 12:49 PM
Frigidaire-no ice dispensing, no water dispensing FixingIt Refrigerator & Freezer Repair 2 08-25-2008 12:32 PM



All times are GMT -7. The time now is 10:52 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17