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GE Monogram Ice Maker issue

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I have done some trouble shooting but no success. 1) I put a chopstick into the supply line to see

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Old 02-13-2013, 05:37 PM
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Default GE Monogram Ice Maker issue
Model Number: ZFGB21HZSS   Brand: GE   Age: 1 - 5 years   

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I have done some trouble shooting but no success.

1) I put a chopstick into the supply line to see if I could determine if it was frozen shut. the chopstick went in 7" with no obstruction.
2) I manually put water into the ice maker to see if it would freeze and then dump the ice. The ice froze, but it didn't dump out the ice.
3) I made sure the ice maker was on. But, there is no green light. should I see a green light or something?
4) I checked the overflow arm and it appears to be in the down position.

Is there any other troubleshooting that I should do besides replacing the ice maker itself?

Thanks


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  #2 (permalink)  
Old 02-14-2013, 05:00 PM
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Quote:
Originally Posted by bigwannabe View Post
...2) I manually put water into the ice maker to see if it would freeze and then dump the ice. The ice froze, but it didn't dump out the ice...
Hello,

You don't need anymore tests. This test points to a bad ice maker.

- The ice maker Part number: WR30X10087

Part number: WR30X10087


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Old 02-15-2013, 08:37 AM
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Default could it be a fuse or other power issue

Thanks Gene. That makese sense. I was wondering about a "green" powerl light. since I don't see one. does that mean I may not be getting electricity to the ice maker? or, a fuse in the freezer could be burned out? Is there a way to test this? Thanks!
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Old 02-15-2013, 05:05 PM
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You are welcome. There are no any fuses and I'm not sure about green lights because I don't know which ice maker is currently in your refrigerator.

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