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My side by side has a problem. I started to smell burning from in freezer. Then it stopped cooling. It

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Old 01-25-2013, 03:40 PM
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My side by side has a problem. I started to smell burning from in freezer. Then it stopped cooling. It sounds fine, but quit cooling. So I checked behind the back panel in the freezer and found that the defrost heater had blown up about 8 inches down on the right side. Is that my whole problem and I just need to get a new defrost heater? Or is there something else going on that caused that to happen?

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Old 01-26-2013, 03:57 AM
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A model number may help others help you.

I cannot say if the heater is your only problem.

What did the evaporator (freezer) coils look like when you looked at them.

If they were heavily iced/frosted over then it could be that the heater is the only problem.
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