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Water not going into ice maker

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Just curious where to start troubleshooting this. The ice maker goes through its cycle, but water never goes into it

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  #1 (permalink)  
Old 01-10-2013, 06:57 PM
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Default Water not going into ice maker
Model Number: KSUP25QDWH01   Brand: Kitchen Aid   Age: More than 10 years   

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Just curious where to start troubleshooting this. The ice maker goes through its cycle, but water never goes into it to get frozen. There is no filter on this refrigerator. Any suggestions would be greatly appreciated. This has been a FANTASTIC refrigerator for us. Over 10 years old and this is the first significant issue we've had!!

Thanks in advance!


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  #2 (permalink)  
Old 01-11-2013, 06:02 PM
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Hello,

Make sure the water tube which comes into the ice maker is not blocked with ice inside. If it is, defrost it using a hair dryer.

Locate the water inlet valve on the back of the refrigerator and swap the wires between the solenoids. You can use an insulated wires to connect the plug to the small terminals.

Push the water dispenser lever for a few seconds and check for water in the ice maker.

if there is water, replace the ice maker.

If there is no water, replace the water inlet valve.

- The water inlet valve Part number: 2188542

Part number: 2188542



- The ice maker (you have to use the old bail arm and the head cover) Part number: W10190965

Part number: W10190965


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Old 01-12-2013, 06:38 AM
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Excellent! Thanks so much Gene!
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Old 01-12-2013, 09:35 PM
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You are welcome. Keep us posted.

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