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Ice Dispenser Won’t Stop Running

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My Maytag in-door ice dispenser won't stop sending ice thru the door. The soft pad was held in for an

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Old 01-08-2013, 01:02 PM
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Default Ice Dispenser Won’t Stop Running
Model Number: MSD2574VEB10   Brand: Maytag   Age: 1 - 5 years   

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My Maytag in-door ice dispenser won't stop sending ice thru the door. The soft pad was held in for an extended time to fill a large pitcher and now the rear freezer motor won't stop running. If I open the door the motor stops, but once closed it keeps sending ice. So I unplugged the fridge and took out the rear ice auger motor from the freezer. FYI, the water dispenser button on front of door works fine. We just don't use the soft pad. I'm considerring changing the control circut board in the door. Any confirmation or suggestions will be appreciated. Thank you.


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  #2 (permalink)  
Old 01-08-2013, 09:32 PM
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Hi.

Is the water comes from the fountain without the pad being pushed?

Simon.
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Old 01-09-2013, 09:30 AM
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The water flow works fine using either the pad or the front panel water button. There is no problem with the water flow stopping and starting. However the ice can only be dispensed via the pad. When the pad is set in ice dispense mode I could see, and hear, the actuator move by the auger motor. That was before I took the motor out. Currently when I press the pad in ice mode the only thing that happens is the small ice drop door within the door panel opens and shuts as expected.

The problem is just the rear auger motor keeps turning and won't shut off. Thanks for your help.

Steve
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Old 01-09-2013, 11:43 AM
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Hi.

According the diagram and based on the info you provided the problem is most likely with the main control board, located at the compressor compartment

Part number: 2322547

Part number: 2322547


But there is still a chance that the dispenser board is bad

Part number: W10144584

Part number: W10144584


You can get both of them and return the one you don't need.
(Even if you installed it).

Here are the breakdown diagrams and 08-Dispenser Front Parts parts for Maytag MSD2574VEB10 - AppliancePartsPros.com

Post the results.

Simon.
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Last edited by Simon / APP Team : 01-09-2013 at 10:15 PM.
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Old 01-09-2013, 12:11 PM
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Thank you Simon. I will order the parts today and post the results after I get it installed.

Steve
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Old 01-09-2013, 10:15 PM
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You are welcome.

Simon.
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Old 01-18-2013, 04:13 PM
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Simon, I received my parts yesterday but I didn't get any installation instructions. Do you know where I can find install instructions for the 2 control boards that were delivered?

Thank you,
Steve
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Old 01-21-2013, 11:25 AM
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Hi.

To disassemble the fountain:
-unplug the fridge
-pull out the grill
-remove two screws behind it
-lift up and out the escutcheon from the fountain assembly
-disconnect the plug from the control
-remove the three screws holding the fountain assembly and carefully pull it out

To replace the main board locate it next to the compressor, remove the cover, using needle nose pliers squeeze plastic tabs to take the board out.
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Old 01-30-2013, 09:52 AM
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Default Installed Door Panel Card and Fixed Problem

I installed the door panel control card 7 days ago and everything has been working fine. Using your instructions, it was a very easy install that only needed a phillips head screw driver.

I didn't post this sooner because I wanted to give it some time to confirm that the problem has been fixed. Also, I did not need to install the main control card so I'm going to return that part.

Thank you for your help. Steve
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Old 01-30-2013, 11:08 AM
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You are most welcome.

Simon.
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