[robert72]

I have a whirlpool side by side refrigerator that has stopped making ice. The refrigerator is approximately 3 years old. The problem is that it is not putting ice to the ice maker. I switched the plugs from the valve that puts water to the door. When I press the paddle on the door for water dispense it will put water to the ice maker. What do I need to be looking at for a problem part. Thanks in advance for any help you can give me.

Bobby

Correction on the model number it is GD5PHAXMS10

[Gene]

Hi Bobby,

Open the freezer door, press in the emitter flapper door (on the left side) to unblock the optics beam and view the diagnostics "status" LED on the right side.

Post your findings.

Gene.

[knightto]

I'm having the identical problem. When I 'unblock' the optical beam a red light flashes. A single LONG flash and then a short flash. This patter repeats..

[Gene]

knightto,

Looks like the optics gone bad. I need the complete model number of the refrigerator for more accurate advise.

Gene.

[amollentze]

Hi guys
I am having the same problem.
My ice maker is nog making ice and I'm suspecting the infrared receiver.

I did this simple test:
I switch the ice mode off, and on.
Then I open the door and the infrared light stays red for a long time and then goes off. When I press the flap on the other side, the light stays off.

It doesn't seem as if there is any water in the water line going to my ice maker, at the back of the fridge.

I'm in the country, and no one here has the computer where you plug it in and it tells you what the problem is. I've been told to replace my pc board as that might be the problem. It could also be the solenoid, I'm told. No one has even mentioned anything about the ir receiver/sender that might be faulty.

Thanks.

[Gene]

The first thing I would do in such situation is replace the optic boards. In order to provide the correct part number we need the complete model number of the refrigerator.

Gene.