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Whirlpool Side by Side Ice maker not making ice.

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I have a whirlpool side by side refrigerator that has stopped making ice. The refrigerator is approximately 3 years old.

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Old 02-03-2008, 01:05 PM
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Default Whirlpool Side by Side Ice maker not making ice.
Model Number: GD5PHAMMS10   Brand: Whirlpool   Age: 1 - 5 years   

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I have a whirlpool side by side refrigerator that has stopped making ice. The refrigerator is approximately 3 years old. The problem is that it is not putting ice to the ice maker. I switched the plugs from the valve that puts water to the door. When I press the paddle on the door for water dispense it will put water to the ice maker. What do I need to be looking at for a problem part. Thanks in advance for any help you can give me.

Bobby

Correction on the model number it is GD5PHAXMS10


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Last edited by robert72 : 02-03-2008 at 01:18 PM. Reason: EDITINT MODEL #
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  #2 (permalink)  
Old 02-04-2008, 12:50 PM
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Hi Bobby,

Open the freezer door, press in the emitter flapper door (on the left side) to unblock the optics beam and view the diagnostics "status" LED on the right side.

Post your findings.

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Old 09-03-2008, 06:37 AM
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Question no ice

I'm having the identical problem. When I 'unblock' the optical beam a red light flashes. A single LONG flash and then a short flash. This patter repeats..
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Old 09-03-2008, 02:51 PM
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knightto,

Looks like the optics gone bad. I need the complete model number of the refrigerator for more accurate advise.

Gene.
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Old 12-01-2008, 09:25 AM
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Default Same problem...

Hi guys
I am having the same problem.
My ice maker is nog making ice and I'm suspecting the infrared receiver.

I did this simple test:
I switch the ice mode off, and on.
Then I open the door and the infrared light stays red for a long time and then goes off. When I press the flap on the other side, the light stays off.

It doesn't seem as if there is any water in the water line going to my ice maker, at the back of the fridge.

I'm in the country, and no one here has the computer where you plug it in and it tells you what the problem is. I've been told to replace my pc board as that might be the problem. It could also be the solenoid, I'm told. No one has even mentioned anything about the ir receiver/sender that might be faulty.

Thanks.
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Old 12-01-2008, 01:06 PM
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The first thing I would do in such situation is replace the optic boards. In order to provide the correct part number we need the complete model number of the refrigerator.

Gene.
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Old 01-19-2010, 06:33 AM
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Default no ice being dropped - change optic boards

my led light would blink twice then nothing for 1 sec. I relplaced the 2 optic boards and now my ice machine works, however, after you install the boards, you must turn the on /off swith from on to off and then back on to reset it. make sure you unplug fridge when changing these out.
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Old 08-22-2011, 05:02 PM
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Unhappy GD5PHAXLQ01 fridge - no ice

My IR board appears to be OK. It's showing solid red beam when the flap is closed.

The water is dispensing to the door mounted water dispense, so does it mean that the water pipe at least to the back of the fridge is clear from blockage?

The black water hose to the ice maker can be squeezed easily...no blockage at least toward the end of the hose. Still no ice. Could you please advise as to what else could be wrong?

The motor agitates the arm properly, so no electrical issues with the motor.

Please advise.
Regards,
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Old 08-23-2011, 04:45 PM
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I'm assuming the ice maker does not fill up with water.

Swap the wires between the green and red solenoids on the water inlet valve. Depress the water dispenser release lever for a few seconds and check if there is some water in the ice maker.

If there is no water and the water line into the ice maker is not blocked, replace the water inlet valve.

If there is water, replace the ice maker.

- The water inlet valve Part number: AP3160649

Part number: AP3160649



- The ice maker Part number: AP3182733

Part number: AP3182733



Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GD5PHAXLQ01 REFRIGERATOR | AppliancePartsPros.com

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Old 09-06-2011, 10:48 PM
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Exclamation Is testing the optics the first step to finding an ice maker problem?

Testing the optics is the initial step I took to find out the problem of my Whirlpool ice maker. I held the flap to unblock the beam and the LED light still blinked twice and paused for a second. From what I understand is the light should be on constant without blinking when the beam is not blocked. So does this mean the optics are bad? Is there a way to fix the optics without replacing any parts? The model no. of my whirlpool is GD5YHAXNL04. The manufacture date is 2006. How long are these optics suppose to last? Is it also possible that it's not only the optics that have gone bad? Thanks.
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