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I have a 16 year old side by side unit that I suspect has a faulty thermostat. I am only

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  #1 (permalink)  
Old 12-12-2012, 01:16 PM
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Default Refrigerator Problem
Model Number: ED25DQXDN04   Brand: Whirlpool   Age: More than 10 years   

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I have a 16 year old side by side unit that I suspect has a faulty thermostat. I am only a novice and home owner. The unit does not come on and shut off like it should, but I noticed that if I tap on the panel where the temp. controls are located, the unit does come on and runs fine, but it may run for several hours before it shuts off. The next day, I have to again tap on this panel to make the unit run. Once I force it on, it cools fine, makes ice, etc. but there is definitely some problem. Before I have a service man come out, I would like to able to explain to them the problem. Does this make any sense? Any suggestions?


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  #2 (permalink)  
Old 12-13-2012, 01:33 AM
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Drop the control panel and tap on the cold control and defrost timer, one of them might be intermittent, probably the cold control. If the control is bad, order a new one on this site.
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Old 12-13-2012, 04:13 AM
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Perhaps try gently turning the control up/down a bit (not to off).
If it fires up then the control thermostat is the more likely cause.
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Old 12-13-2012, 05:40 AM
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There are two temperature controls next to each other, one for the freezer and one for the refigerator temps. I am guessing that I should turn the control for the refrierator?
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Old 12-13-2012, 05:43 AM
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I am somewhat mechanical, but is replacing this cold control something that I can do, or does it require a serviceman?
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Old 12-13-2012, 04:30 PM
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You should be able to replace it.
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Old 12-13-2012, 07:35 PM
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I tried turning the refrigerator temp. control knob to "coldest" and then back to #2, back and forth about 5 times but the unit did not start. I then tapped the panel and the unit did start, and ran for about three hours. I noticed that later in the day, the unit was running without having to tap the panel, or force it on.
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Old 12-14-2012, 01:47 AM
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I would spray the cold control and any connector while moving the control back and forth and unplugging the connector, one of them is intermitent.
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Old 12-14-2012, 02:46 AM
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Yes it could be a bad connection.

Or since the temperature control did not start the unit up, it could be a bad defrost timer.
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Old 12-14-2012, 05:14 AM
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Richappy, you suggested to spray the cold control while turning it. What should I spray it with?
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