[jamie_pancake@yahoo.com]

The ice bucket in the door freezes up and the auger will not turn. The hatch is closing OK. Even with new ice (only several cubes) the auger gear and the blade gears slip trying to engage. What is causing this? Any help?

[Simon / APP Team]

Hi.

Please check the model number and re post it.

Simon.

[buckwill]

Originally Posted by jamie_pancake@yahoo.com

The ice bucket in the door freezes up and the auger will not turn. The hatch is closing OK. Even with new ice (only several cubes) the auger gear and the blade gears slip trying to engage. What is causing this? Any help?

most likely is that your water valve is letting water run into your tray collecting water collecting in bottom of the freezer bucket an freezing... dump all water and cubes,, dry everything,, let it cycle watching water,, it must only put enough water in the freezer to partiall fill slots,, freezer muust also be level or refrig must be level if it is off level letting any water run over either end it will give u the results u have,, water flow is determined by timer function,,just x amount of water and no more, if too much, water overflows,, watch it,, let us know, buck