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hI-- My GE PS123NGNA (Arctic) side-by-side just developed a problem. The refrigerator and the freezer are cold. However, the temperature

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Old 10-31-2012, 12:10 PM
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hI--

My GE PS123NGNA (Arctic) side-by-side just developed a problem.

The refrigerator and the freezer are cold. However, the temperature setting panel above the refrigerator door does not display. If I try to adjust the temperature, the temps will display (-1 for the freezer and 33 for the refrigerator), I get three beeps, and the display goes off.

Also, the display lights show on the service panel, but I get no water and no ice (though the bin is full, the screw doesn't turn).

Thanks in advance for your assistance.

IXLR8

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Old 10-31-2012, 05:14 PM
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Very likely the problem is a bad main control board. The model number you posted is incorrect/incomplete and I'm not able to provide the correct part number for the control board. Verify and repost it please.

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Old 10-31-2012, 05:35 PM
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Thanks, Gene.

I checked the model number and added the suffix BB.

The serial number is MD432378.

I appreciate your help.

IXLR8
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Old 10-31-2012, 05:57 PM
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You are welcome.

The main control board Part number: WR55X10942

Part number: WR55X10942



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Old 11-06-2012, 04:20 PM
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Hi Gene--

I replaced the mother board, and my condition continues. That is, the ice and water dispenser is inoperative, and the temp display does not work.

Thanks for your help.

Joe
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Old 11-14-2012, 03:54 PM
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Hi Joe,

Sorry for the delay.

Remove the J4 connector from the main control board and check for 13 VDC between the J4-1 & J4-2, J4-3 & J4-2 and J4-1 & J4-3 pins at the control board. Post the results.

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Old 11-15-2012, 08:59 AM
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Hello Gene--

Thanks for your note.

About a week after installing the new control board, the ice maker began making ice. The next day the water and ice delivery System started working.

However, the temperature display atop the door opening still does not function. If I push the "warmer" button, the display reads 111. If I pusher the "colder" button, it reads 222, then changes each time I push it to 333, 444, 555, etc. on both the fridge and freezer readouts.

So, the fridge and freezer are cold, the ice maker and water works, but the display is misbehaving.

Thanks again, Gene, for your assistance.

Regards,

Joe
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Old 11-15-2012, 02:17 PM
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Hello Joe,

If there is nothing wrong with the voltage to the temperature display board then the board itself is faulty.

- The user interface board Part number: WR55X10389

Part number: WR55X10389

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