Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
Steph Paine  
#1 Posted : Sunday, October 28, 2012 12:36:56 PM(UTC)
Quote
Steph Paine

Rank: Member

Groups: Registered
Joined: 10/28/2012(UTC)
Posts: 1

My GE Profile side-by-side just recently quit working (2 months over the 10 year warranty). The lights are on, fans work in both compartments, but neither cools. Having run the self diagnostics, the temperature control to dispense board communication test failed and after setting the pre-chill control, confirmed 120V across the J7-9 orange to TAB1/J11 black. The damper diagnosis was inconclusive (not sure if it opened or not). We are not certain how to test the power to the compressor itself. Can you suggest from this information, which parts may need replacement?
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Monday, October 29, 2012 11:38:57 AM(UTC)
Quote
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Hi Steph,

Remove the wire from the J8 terminal and check for 120 VAC between this terminal and the J7-9 wire while the control calls for cooling.

If the reading is incorrect, replace the main control board.

- The main control board Part number: WR55X10942
Quick Reply Show Quick Reply
Users browsing this topic
Similar Topics
GE refrigerator/freezer not cooling (Refrigerator & Freezer Repair)
by dave27 4/1/2013 3:54:30 PM(UTC)
GE Refrigerator/freezer not cooling or freezing (Refrigerator & Freezer Repair)
by n4moe 11/17/2012 11:44:40 AM(UTC)
GE refrigerator/freezer not cooling (Refrigerator & Freezer Repair)
by t38263 5/29/2012 7:29:13 PM(UTC)
GE Refrigerator/Freezer Not Cooling Enough (Refrigerator & Freezer Repair)
by eguerns 10/18/2009 6:54:53 AM(UTC)
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.