[Thawood]

October 20th 2012, our eight year old Refrigerater and Freezer both stopped cooling, we need some help to fix it. Thanks. Thawood

[rickgburton]

Any number of issues can cause a refrigerator to stop cooling properly. Let’s start with basic checks first. Check to see if both fans are working. The evaporator fan is in the freezer section and the condenser fan is by the compressor. If the compressor is running the condenser fan motor should also be running. Make sure the condenser coils are clean and air flow across them is not restricted. Check if the compressor is running by placing your hand on top of the compressor and feel for vibration. Compressors normally run warm to very warm. A compressor running hot to very hot could indicate a problem. Use your hand and look for frost on the evaporator cover (freezer section back wall) indicating a possible defrost problem.

[Thawood]

Let me tnak you first for your prompt response. I am at work now. When I go home I shall try what you have mentioned. Suppose, if the surface
of the condensor is hot as you have mentioned, what may have gone wrong
and what do I have to do to correct it? If it is warm as usually has to be and still not cooling what must I do then?

Thanks, Sincerely Thawood.

[rickgburton]

Originally Posted by Thawood

Suppose, if the surface of the condensor is hot as you have mentioned, what may have gone wrong and what do I have to do to correct it? If it is warm as usually has to be and still not cooling what must I do then?

I asked first...lol. I can't answer your questions until you answer mine.