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My freezer keeps forming an ice,block at the bottom till it creeps out far enough to leak out on to

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Old 09-19-2012, 02:22 PM
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Brand: Whirlpool   Age: 5 - 10 years   

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My freezer keeps forming an ice,block at the bottom till it creeps out far enough to leak out on to the floor and my ice maker is not working even after replacing the water valve

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Old 09-20-2012, 12:33 PM
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What is the complete model number of the refrigerator?

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Old 09-21-2012, 03:10 PM
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Quote:
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What is the complete model number of the refrigerator?

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Model # GS6SHAXMQ00. It is like there is water leaking from somewhere in the frezzer and freezes at the bottom
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Old 09-21-2012, 07:13 PM
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One of the most common cause of the ice on the freezer floor is a blocked drain under the evaporator coils. Use a hair dryer to defrost it. Run some hot water through the drain using a turkey buster. Make sure the other end of the drain (at the back of the refrigerator) is not blocked either.

In regards of the ice maker problem check if the ice maker fill tube in the freezer ceiling is not blocked with ice.

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Last edited by Gene : 09-21-2012 at 07:24 PM.
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Old 09-25-2012, 12:36 PM
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The drain was blocked , thanks . The water feed for the ice maker was not as far I can tell anyways. what would be my next step for trouble shooting the ice maker. It is not rotating through its cycle. Does that trigger the valve?
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Old 09-25-2012, 12:48 PM
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Open the freezer door. Make sure the on-off switch on the right side is on. Close the flipper door on the left side to open the optic beam from side to side and observe the LED on the right side. Post the results.

Here are the breakdown diagrams and Replacement parts for Whirlpool GS6SHAXMQ00 REFRIGERATOR | AppliancePartsPros.com

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Old 09-25-2012, 07:17 PM
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I already checked , it is solid red when closed and blinks when the beam is blocked
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Old 09-27-2012, 01:46 PM
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Perform the test as instructed in the attached file and post the results.

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Attached Files
File Type: doc In door ice system - component diagnostics.doc (167.0 KB, 1 views)
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Old 09-27-2012, 09:42 PM
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The plastic gear that turns the feeder was broken off. Can I replace that part or do I need A whole new ice maker. Thanks for all your help
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Old 09-27-2012, 09:56 PM
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I went ahead and replaced the whole unit. I figure something had to cause the gear to break . You have been very helpful .
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