Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
jdiem  
#1 Posted : Wednesday, September 12, 2012 4:31:08 AM(UTC)
Quote
jdiem

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 3

ice maker has been freezing at black fill tube coming out of the top of freezer. I have thawed it with hair dryer and it was working, but freezing again like every other day. Now the icemaker does not even cycle thru and call for water, and left frozen cubes in tray. I removed the whole unit cleaned and reinstalled. The arms that dispense the ice are still in the same position as when I reinstalled the unit. I am assuming that I need to replace the whole motor assembly. Any help would be greatly appreciated.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Simon / APP Team  
#2 Posted : Wednesday, September 12, 2012 2:04:33 PM(UTC)
Quote
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

Defrost the inlet tube, replace the water inlet valve (it's bypassing the water and cause the tube to freeze).
Make sure the icemaker is turned on

The water valve Part number: W10408179
Part number: W10408179


Here are the breakdown diagrams and Replacement parts for Whirlpool KSRS25ILBL13 REFRIGERATOR | AppliancePartsPros.com

Post the results.

Simon.
jdiem  
#3 Posted : Thursday, September 13, 2012 4:53:02 AM(UTC)
Quote
jdiem

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 3

Please click one of the Quick Reply icons in the posts above to activate Quick Reply.
jdiem  
#4 Posted : Thursday, September 13, 2012 4:59:01 AM(UTC)
Quote
jdiem

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 3

Originally Posted by: jdiem Go to Quoted Post
Please click one of the Quick Reply icons in the posts above to activate Quick Reply.

I have replaced the motor module before I read your reply. The icemaker is not cycling thru at all. I have not seen the part that ejects the ice move at all and I would usually hear the water kick on after cubes were dispensed. I have not heard unit call for water. Now what? Thank You!
Simon / APP Team  
#5 Posted : Thursday, September 13, 2012 9:22:34 AM(UTC)
Quote
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

Run the test from the attached file.

Simon.
File Attachment(s):
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.