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Freezer not going into defrost mode

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Upright freezer 3 months out of warranty. Is not cooling well. Is digital. Repairman said needs "a part". The compressor

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Old 09-06-2012, 12:31 PM
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Unhappy Freezer not going into defrost mode
Model Number: 13.7 cu ft   Brand: Kenmore   Age: 1 - 5 years   

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Upright freezer 3 months out of warranty. Is not cooling well. Is digital. Repairman said needs "a part". The compressor continues to run when in defrost mode according to him. Iced up on back panel. The service call was $75. The part is supposedly $77 and another $129 for the work. That is $311.00 repair for a $450 freezer that is less than 1.5 years old. Can you help me with finding the part and is it doable myself to install?


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Last edited by ldw123 : 09-06-2012 at 03:40 PM.
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  #2 (permalink)  
Old 09-07-2012, 04:11 AM
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Need a model number.
Model Number Locator
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Old 09-10-2012, 11:27 AM
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Quote:
Originally Posted by denman View Post
Need a model number.
Model Number Locator

Model no 253.28432807

Thank you. Hope you are still there. I was out of town for few days.

Last edited by ldw123 : 09-10-2012 at 01:45 PM.
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Old 09-10-2012, 11:30 AM
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Model No. 253.28432807
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Old 09-11-2012, 04:51 AM
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Here are your parts
Replacement parts for Kenmore 25328432807 | AppliancePartsPros.com

Here is the wiring diagram
http://manuals.frigidaire.com/prodin.../297246001.pdf

Here is the control. Click on the picture for more info.
Part number: AP5306797

Part number: AP5306797

it should just snap into the door.

Frigidaire's tech info is a little confusing but you could try the following.
Manual Defrost
To manually enter the defrost mode, turn the freezer off, then press the down arrow an additional four times. A “d” will flash on the display for the thirty minutes of the defrost cycle. To exit the manual defrost before it is
complete, press the down arrow four times.

If the compressor does not shut off then you know that the tech made the correct diagnosis.
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Old 09-11-2012, 07:04 AM
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So, I ordered a defrost thermostat. You included info on the control. Does this need replaced also or was that just info for the diagnostic?
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Old 09-11-2012, 07:22 AM
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A defrost thermostat will not keep the compressor on when in defrost.

It's function is to turn off the defrost heater once all the frost/ice has melted off the evaporator coils. This prevents excessive heat in the freezer.
It should be 0 ohms when frozen and must be checked when frozen as it opens just above freezing.
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