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GE refrigerator icemaker problem

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I have a GE fridge with a samsung imc701 ice maker. The icemaker began having problems clearing ice, and I

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Old 08-21-2012, 06:55 PM
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Default GE refrigerator icemaker problem
Model Number: pfss6pkw   Brand: GE   Age: 1 - 5 years   

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I have a GE fridge with a samsung imc701 ice maker. The icemaker began having problems clearing ice, and I bought a new replacement of the same model. After installing it, it only made 1 or 2 batches of ice and then quit working completely. After reading a service bulletin and several recommendations on forums, i bought a replacement power board. After hooking everything up, I'm getting little to no activity from the ice maker. The temp inside the ice maker is below 15 F, I've checked the fill tube for at least an inch or two for blockage. I am getting an occasional loud knock that sounds like a solenoid closing, but i don't hear any water running into the trays. Running a test cycle produces no results. Additionally, running the onboard diagnostics only produces a fault for a freezer defrost sensor. I wouldn't think that would keep the ice maker from producing ice. I'm at a loss on how to proceed short of calling in a repair tech.


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  #2 (permalink)  
Old 08-22-2012, 04:17 PM
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Where did you buy the new parts? What are the part numbers of the new ice maker and the control board?

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Old 08-22-2012, 04:44 PM
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The power board was from appliance parts pros and was part number wr55x10764. The ice maker assembly was a Samsung imc 701 from ****************************. Both looked brand new and fit without trouble.
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Old 08-27-2012, 05:04 PM
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Sorry for the delay.

Per the model number you posted and the service bulletin (attached to the reply) you have to replace the main control board. Instead you replaced the ice maker board.

- The main circuit board Part number: WR55X10763

Part number: WR55X10763



- The ice maker Part number: WR30X10097

Part number: WR30X10097

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Old 08-27-2012, 06:40 PM
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Thanks Gene, I'll check the mainboard software code to make sure it matches the bulletin, then I'll order a new board.
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Old 08-28-2012, 10:50 AM
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According to the service bulletin that you sent, if the software version is less than 4.02 on the left processor then it needs to be replaced. The picture that they show has the processor circled, mine is 4.02 which means I shouldn't need to replace it. Is that the correct processor circled in the bulletin. I've included a picture of my main board. Could you look at it and see if I need to replace it? It appears to me that I don't need to replace it. If that's true I'm back to square one.
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Old 08-28-2012, 01:49 PM
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It would not hurt to order the new main circuit board and give it a try. If it would not fix the problem you can return it back to APP.

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P.S. What is the manufacturing date of the ice maker you purchased?
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Old 08-28-2012, 03:28 PM
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It was manufactured 5/16/2012. My dryer just quit working this week also. I don't have the time or energy to tackle both of them right now, so since i'll already be paying for a service call, I'm going to have them look at both of them. I'll let you know what they diagnose. I appreciate your help.
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