[whirlpool1986]

i have a problem. i have a whirlpool side by side. the bottom of my freezer ices up and everything in my freezer thaws out. at the same time, everything in the fridge warms up also. i used a blowdryer and thawed out the coils in the freezer. they both worked for about a week. any ideas?

[dustin1976]

Have u found a solution? I actually just posted the same question pretty much.

[b-bradley]

The refrig. automatically defrost itself every 6-12 hrs., depending on model and timer installed. The first thing I would check is the drain tube that carries the defrost water out during the defrost cycle. It could very well be plugged. That will allow ice build up in the bottom and will eventually restrict the air circulation. Make sure you get all the ice and other debris out of the tube.

[dustin1976]

Where is this tube on most coils located roughly? Side by sides? thanks

[b-bradley]

you will probably have to pull it out from wall and take back cover off. You will see where it comes out of the freezer drain pan thru to pan underneathn the refrig. some pf them have a trap installed that can be removed and cleaned, but not all of them. If you investigate, you will find it. Sometimes,just pouring hot water into the drain pan under the coil in the freezer will unplug the drain hose,but it has to be fully defrosted to get the water to flow thru it. Hope it helps.--Brad

[dustin1976]

Helps alot thanks ! Gonna tackle it when I get off work. Amazing how much you can learn when the economy's bad ? lol

[dustin1976]

One of my customers gave me a volt meter to use tonight. What does the defrost timer look like and where might it be located

[whirlpool1986]

my drain plug is not stopped up. still dont have a clue. i can help you with ur question about the defrost timer though. it is located in the fridge side behind the temperature controls. only a couple screws hold it in place. its plastic and see-through. you can see gears in it. but b4 u take it apart, u can manually check 2 c if its workn by getting a flathead screwdriver and turnin the timer slowly clockwise until u hear it click. wait about 35 minutes and it should kick on. if it dont, theres ur problem