[jaffman]

I have a 15+ year old GE Monogram 42" side by side built in refrigerator model #ZISW42EMB that over the last few weeks is showing Error FF on the freezer door information panel. Usually it goes away in several hours or if I power off/on the refrigerator. I vacuumed the dust from the condenser and surrounding parts. The freezer is still cold enough. Also, the Warm Temperature light comes on for a bit but not as long as Error FF.

It appears the condenser fan runs more often than in the past.

Any suggestions would be great.

thanks

[Simon / APP Team]

Hi.

Check the temperature in both : freezer and fresh food.
Check the air flow at the damper control.See if it's open enough.

Thank you.

Simon.

[jaffman]

Now I'm getting a CC error in additional to the FF error. The refrigerator is cold but the freezer is warmer. I have the temperature dial in the freezer set to 9. If I unplug the power for a few minutes the error messages go away for a while but return shortly.

thanks

[Simon / APP Team]

Hi.

If both evaporator and condenser motors are running and the condenser is clean I recommend you to call the service co. It may be a sealed system problem.

Thank you.

Simon.

[jaffman]

I've contacted a technical from GE to come and take a look.

I cannot find the Damper control to check airflow. Can you tell me where to look on parts diagram, Replacement parts for General Electric ZISW42EMB Refrigerator | AppliancePartsPros.com?

Also, i want to take the panel off in the freezer to check the coils for frost. Is their a service manual to help me understand the best way to do this?

thanks
dave

[Simon / APP Team]

Hi.

The damper control is #216 on the diag.#5.

The sealed unit breakdown is in diag.#5.

Simon.