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Kevin Hutchens 06-24-2012 01:43 PM

Fridge and frezzer are not getting cold
my fezzer started to slowly not get cold and then my fridge started to not to get cold then now both of them are not cold at all what should i do its only 3 years old and i cant afford to buy a new one

denman 06-25-2012 01:53 AM

Here are your parts
Replacement parts for Whirlpool W8TXNGFWB00 REFRIGERATOR |

Have you checked/cleaned the vents on the front kick plate and rear cover?
Same applies to the condenser coils.
Be sure to unplug the unit when doing this.

Is the compressor running? You can usually hear it but should also be able to feel it vibrating.
Is the condenser/compressor fan running when the compressor is running?
Is the evaporator/freezer fan running?

If compressor and fans are running all the time or most of the time, remove the cover in the freezer so you can inspect the evaporator coils.

If partially frosted, then it is probably a sealed system problem.

If heavily iced/frosted over then you have a defrost problem.

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