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Water & Ice Dispenser Dead?

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Hi, my in door water & ice dispenser is dead. Ice maker still makes ice. Anyone have an idea of

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Old 06-03-2012, 05:03 PM
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Default Water & Ice Dispenser Dead?
Model Number: GC5THEXNS02   Brand: Whirlpool   Age: 1 - 5 years   

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Hi, my in door water & ice dispenser is dead. Ice maker still makes ice. Anyone have an idea of what it might be?

Thanks, Kevin


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  #2 (permalink)  
Old 06-04-2012, 08:43 PM
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Hi Kevin,

Remove the dispenser front cover (the instructions are attached) and check the parts inside. Post the results.

Here are the breakdown diagram and Dispenser front replacement parts for Whirlpool GC5THEXNS02 REFRIGERATOR | AppliancePartsPros.com

Gene.
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File Type: pdf Ice and water dispenser since 1997.pdf (194.5 KB, 8 views)
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Old 06-10-2012, 02:47 PM
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Default Ice & water dispenser

I'm getting 120V at the control board.
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Old 06-11-2012, 01:09 PM
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Kevin,

What about all other dispenser parts?

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Old 06-11-2012, 04:49 PM
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Everything else looks fine.
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Old 06-12-2012, 06:13 PM
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Looks like the solution is to replace the front cover assembly. If you need the correct part number, post the color of it.

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Old 06-12-2012, 06:27 PM
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But how can you be sure if it is the front panel, or the circuit board behind the panel?
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Old 06-12-2012, 07:06 PM
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It comes together as assembly. Look at #23 at the diagram.

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Old 06-12-2012, 07:16 PM
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You are wrong on this model---the front panel is separate from the circuit board.
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Old 06-13-2012, 05:26 PM
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You definitely can separate them but the question is: does Whirlpool sell them separate? If you look at the diagram and parts list, then you'll see it.

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Last edited by Gene : 06-13-2012 at 05:47 PM.
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