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ice dispenser motor won't turn off

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The ice dispenser motor will not stop turning except when the freezer door is opened. I have unplugged the motor

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  #1 (permalink)  
Old 05-16-2012, 11:08 AM
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Default ice dispenser motor won't turn off
Model Number: GSS25WSTASS   Brand: GE   Age: 5 - 10 years   

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The ice dispenser motor will not stop turning except when the freezer door is opened. I have unplugged the motor assembly in order to continue to use my fridge. The water dispenser continues to operate properly. I have replaced the solenoid in the door as well as the one on the motor assembly.


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  #2 (permalink)  
Old 05-16-2012, 12:02 PM
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Hi.

Is the ice door opens when the auger motor runs?

Simon.
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Old 05-16-2012, 04:02 PM
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Quote:
Originally Posted by Simon / APP Team View Post
Hi.

Is the ice door opens when the auger motor runs?

Simon.
If I push on the lever where the cup goes... it initially opens and then shuts when the light goes off... but the motor runs continuously regardless of what I do on the outside of the door.
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Old 05-16-2012, 04:32 PM
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Hi.

Most likely there is a bad control board (located at the back of the refrigerator, covered with metal plate on the right).
Follow the instructions depends on the model and serial number.
The main control board Part number: WR55X10942

Part number: WR55X10942


The new control board is universal so ignore the extra connectors.

Here are the breakdown diagrams and Replacement parts for General Electric GSS25WSTASS Refrigerator | AppliancePartsPros.com

Thank you. Post the results.

Simon.
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Last edited by Simon / APP Team : 05-16-2012 at 04:34 PM.
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