[doppleganger]

I have an older whirlpool freezer. Obtained it used at a decent price. Pretty sure it is running all of the time - the compressor is vibrating and hot to the touch. The interior is not cold enough to freeze a bottle of water, but it is cold inside. Where the coolant enters into the freezer it is forming some ice. I have inspected the bottom (it is clean) but have not taken it apart to check the interior coils. There is occasional water pooled in front - a small amount - but I am not seeing any in the plastic tray at the bottom. I have read over some similar posts but am unsure if I just need to save up to replace it at this point. I am attaching a picture of the model information and where the ice is forming on the exterior. I did check the seals on the door and they look ok.

[doppleganger]

Wow, not sure how I missed this before. So I found the breakdown schematics of my model (thanks, nice to have that on the website!) and looked at where things were and discovered the evaporator accessible from the inside. So I looked inside and noticed that there was a 1/4-1/2 inch layer of frost over the evaporator cover (attached pic). I am still not quite sure where my defrost timer is to see if it is faulty or not, but I found it in the breakdown. I removed the last few items out of the freezer (bread mostly just keeping cold instead of frozen) and turned the unit off. I will have to watch it now for a bit to let it thaw some. It is possible that the heater is not functioning properly or that the defrost is not kicking on given that I suspect that the evaporator coils are all frozen up with ice. Going to let it defrost (putting some towels down for extra water collection) and take a look at it tomorrow after work. The kids won't be excited about their freezy-pops being melted, but hey, they are encased in plastic so they should be safe Hopefully get them re-frozen soon.

[Simon / APP Team]

Hi.

Looks like you posted a picture of a typical defrost failure.
If you ever (good luck) find the defrost timer slowly turn it CW until you will hear click and compressor stops.
If the defrost heater will come on - replace the timer.
If not - check continuity at the defrost heater and thermostat. Remember: the thermostat must be ice cold.
If any of them open - replace the bad part.

Here the breakdown diagrams and Replacement parts for Whirlpool EV200NXGW03 VERTICAL FREEZER | AppliancePartsPros.com

Thank you. Post the results.

Simon.

PS. All this is true if the evaporator motor is running.

[doppleganger]

So after some careful searching, I found the defrost timer. It is located in the back, bottom left (facing the back). See picture IMAG0909. There are two hex screws (1/4") that come out easily. The timer dial pokes through the hole in the back of the frame. I removed it for easy access and disconnected/reconnected it. My freezer had been running overnight and my test bottle of water was seriously frozen (much better than before). I checked and some frost had formed on the evaporator coils, so I slowly turned the round knob clockwise (which is the only way it will turn) until it clicked. Looking inside the fridge, I heard hissing and saw steam - very good evidence that my heater was working properly. I looked up the part here (see picture IMAG0912) and ordered it, expecting arrival sometime next week.

[Simon / APP Team]

Hi.

Thanks for the input. Good luck.

Simon.