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vent clogged with ice

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i have a kitchenaid built in refrig. the vent between the frig and freezer gets blocked with ice. the ice

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Old 05-07-2012, 07:07 PM
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Default vent clogged with ice
Model Number: kssc42fms00   Brand: Kitchen Aid   Age: 5 - 10 years   

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i have a kitchenaid built in refrig. the vent between the frig and freezer gets blocked with ice. the ice then travels down the inside of the freezer along the right hand wall and goes down to the drain. the coils are not icy. i had a service repairman come. he said the gasket on the refrig door was bad. gasket was replaced, but has not fixed problem. the refrig is still warm, the freezer is cold, the ice persists. additionally the new gasket will not lay flat and does not give good suction when closed. the old gasket had good suction. any recommendations on why the ice is building up (other than a bad gasket) and why the gasket won't lay flat and has not suction?
thanks.


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