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Kitchen Aid Superba not making ice

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Greetings, My Kitchen Aid ice maker bucket was overflowing, so I flipped the wire arm to the off position for

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Old 04-26-2012, 08:50 AM
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Default Kitchen Aid Superba not making ice
Brand: Kitchen Aid   Age: 5 - 10 years   

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Greetings,
My Kitchen Aid ice maker bucket was overflowing, so I flipped the wire arm to the off position for a few days until we used up most of the ice. When I switched it back to the on position, no ice was made. I noticed the fill tube looked clogged with ice so I did the hair dryer trick, and after a few minutes put my hand to feel the tray been filled with water. Later I felt the tray and it had ice but the "ice fingers" didn't move the ice from the tray to the bucket.

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Old 04-26-2012, 09:33 AM
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Default Possible solution

Quote:
Originally Posted by RocLobster View Post
Greetings,
My Kitchen Aid ice maker bucket was overflowing, so I flipped the wire arm to the off position for a few days until we used up most of the ice. When I switched it back to the on position, no ice was made. I noticed the fill tube looked clogged with ice so I did the hair dryer trick, and after a few minutes put my hand to feel the tray been filled with water. Later I felt the tray and it had ice but the "ice fingers" didn't move the ice from the tray to the bucket.
Have you attempted to remove the icemaker and reset the fingers to their preset position (which is 2:00 o'colck)? If not I would reccomend trying that. Many times the fingers will get stuck in the 8 o'clock position due to a bad or slow motor. If it continues to happen after resetting the fingers to their proper position, I would suggest replacing the complete icemaker assembly.
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Old 04-26-2012, 02:40 PM
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I removed the unit as suggested and positioned the fingers to 2 o'clock, but I tipped the unit to the side in the process and the front cover fell of along with the big gear. I re-installed the gear but I'm not sure it's in the right setting. What position should the gear be in if the fingers are at 2o'clock?
BTW Thanks for the help.
Rocco
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Old 04-26-2012, 04:25 PM
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Default Gear position

Roc,

What options are there for the lineup on the gear. If it is the one I'm thinking there is a line where it can be installed on either the 10 o'clock or the 5 o'clock position. I believe that with the fingers in the 2 o'clock the gear should set at the 5 o'oclock position. I will try and doublecheck it, but that is what I recall. I hope this helps you out.
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Old 04-27-2012, 02:05 PM
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Got the gear in the unit cycled once, made a few cubes then stopped. Tray did not re-fill with water. Do I need a new control and motor assembly or could it be something else?
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