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Hello everyone I have a side by side Whirlpool refrigerator that has stopped dispensing water. It is still making ice

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  #1 (permalink)  
Old 04-04-2012, 07:16 AM
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Default Whirlpool Refrigerator
Model Number: ED5FHEXNS00   Brand: Whirlpool   Age: 5 - 10 years   

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Hello everyone I have a side by side Whirlpool refrigerator that has stopped dispensing water. It is still making ice but when you push outside tab for water you get nothing and hear nothing. I didn't know if is sounded like the water value or something else.When I disconnect the line behind the kick plate there is not water there.Can someone help me??? Thanks


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  #2 (permalink)  
Old 04-04-2012, 05:01 PM
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Remove the wires from the water inlet valve solenoid (where the 5/16" tube is connected to) and check for 120 VAC between these wires while the water dispenser calls for water.

If the voltage reading is correct, replace the water inlet valve.

If the reading is incorrect, post it and we'll go further.

- The water inlet valve Part number: AP5263471

Part number: AP5263471

Here are the breakdown diagrams and Replacement parts for Whirlpool ED5FHEXNS00 REFRIGERATOR | AppliancePartsPros.com

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Old 04-05-2012, 06:49 AM
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[quote=Gene;714172]Remove the wires from the water inlet valve solenoid (where the 5/16" tube is connected to) and check for 120 VAC between these wires while the water dispenser calls for water.

If the voltage reading is correct, replace the water inlet valve.

If the reading is incorrect, post it and we'll go further.

- The water inlet valve Part number: AP5263471

Part number: AP5263471

Here are the breakdown diagrams and Replacement parts for Whirlpool ED5FHEXNS00 REFRIGERATOR | AppliancePartsPros.com

Gene.[/quote

OK. I will have to get a voltage meter and check it then I will let you know. Thanks
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Old 04-14-2012, 09:19 AM
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Default Whirlpool Refrigerator - Valve not getting power

Quote:
Originally Posted by Gene View Post
Remove the wires from the water inlet valve solenoid (where the 5/16" tube is connected to) and check for 120 VAC between these wires while the water dispenser calls for water.

If the voltage reading is correct, replace the water inlet valve.

If the reading is incorrect, post it and we'll go further.

- The water inlet valve Part number: AP5263471

Part number: AP5263471

Here are the breakdown diagrams and Replacement parts for Whirlpool ED5FHEXNS00 REFRIGERATOR | AppliancePartsPros.com

Gene.
Gene, there is no reading on the wires on the Valve, what do I do next?
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Old 04-14-2012, 12:44 PM
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Remove the dispenser cover and check the water dispenser micro switch at the water dispenser lever. Post the results.

- The micro switch Part number: AP3131893

Part number: AP3131893



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Old 04-17-2012, 07:02 AM
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Cool

Seems the bracket holding the Switch has broken, which dislodgbed the Switch. The switch itself works fine.....ordered replacement bracket.
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