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New ice dispenser actuator arm gets stuck

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I recently replaced the actuator arms on my Amana refrigerator. The ones I ordered looked very different (the part which

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Old 08-22-2009, 11:01 AM
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Talking New ice dispenser actuator arm gets stuck
Model Number: Amana actuator arm kit #12002642   Brand: Amana   Age: More than 10 years   

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I recently replaced the actuator arms on my Amana refrigerator. The ones I ordered looked very different (the part which shows and is used to push the glass against in order to get ice), but the attachments to existing parts looked the same. I had no trouble replacing the arms. The water side works fine, but there is a problem with the ice side. In order to get th ice to dispense (cubes or crushed), you have to push all the way back until a click is heard. It is then stuck in the 'open' and dispensing position until you really pull hard forward and hear the click again.

Should I have also replaced the part which the actuator arms attaches to? Would that make a difference, or is this the wrong part? (I ordered it based on the diagram shown on this website).

Thanks,
Maureen


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