[shaalan]

Hot weather is coming to Phoenix and dumping bags of grocery store ice in the ice bucket won't get us by much longer. The ice maker in my whirlpool EC3JHAXRL13 stopped working unceremoniously a month or two ago.

`I turned the slider on the right side of the compartment to the off position and the next day turned it to the on position hoping I would hear the sound of water filling up. Nothing. Does this mean the pump is dead?

The water dispenser continues to work (though I'd love to know how to make the water come out faster; It takes about 15 seconds to fill up a 12 oz glass).

Where do I begin?

Thanks for any help.

[Jerry / APP Team]

Hello,
First let's check the optics. I'll provide a link for you to refer to so your not working blind. Be sure to discontinue power to the unit before contacting any wiring as this can easily cause an electrical shock! Next we need to make sure we have an operational water inlet valve.The easiest way to do this is to remove the rear panel to access the water valve and remove the wires to it. Reverse the wires on the valve and dispense water at the door. If this causes water to come into the ice maker, this proves the valve good. (Be sure to put the wires back into their proper positions so when the ice maker cycles it won't pour water from the dispenser into the floor). Now we have eliminated the optics and the water valve as being the problem. If these checks are all good, The icemaker will require replacement. I hope this was useful and helps to solve your problem!

[Jerry / APP Team]

Part number: ap3182733

This should post the icemaker and the optics link.

[Jerry / APP Team]

Part number: AP4454644

Part number: AP3137510

And this should post the optics and the water valve.