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Ice Dispenser Not Working

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Ice bin is full. Water works fine. When you push on the ice dispenser button, only a hum is heard.

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  #1 (permalink)  
Old 08-05-2009, 08:32 AM
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Default Ice Dispenser Not Working
Model Number: kscs25ftss01   Brand: Kitchen Aid   Age: 1 - 5 years   

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Ice bin is full. Water works fine. When you push on the ice dispenser button, only a hum is heard. No ice is dispensed. Any help would be appreciated...rusty


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  #2 (permalink)  
Old 08-05-2009, 01:36 PM
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Remove the ice bin and empty it. Make sure it's clean and dry. Put it back, push the dispenser release and see how the motor works. If the problem is still exist then perform the motor troubleshooting as described in the Service manual and post the results.

Gene.
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Old 08-10-2009, 08:36 AM
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Quote:
Originally Posted by Gene View Post
Remove the ice bin and empty it. Make sure it's clean and dry. Put it back, push the dispenser release and see how the motor works. If the problem is still exist then perform the motor troubleshooting as described in the Service manual and post the results.

Gene.
Great manual! I've ordered a new motor. Should be the fix! thanks, rusty
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Old 08-10-2009, 01:13 PM
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You are welcome. Keep us posted.

Gene.
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